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Enterprise Site Leadership & Business Accountability
• Provide overall executive leadership for the India GCC, with accountability for strategy, growth, culture, operating performance and long-term business outcomes.
• Establish the site operating model, leadership structure, decision forums, performance metrics and communication rhythms required for sustainable scale.
• Partner with global leadership to shape the India roadmap, investment priorities, workforce plan and multi-year growth trajectory.
• Create transparent governance and operating cadences that enable accountability, quality, delivery excellence and enterprise trust.
Technology Capability Build & Delivery Excellence
• Build and scale technology capability across engineering, digital, product, enterprise applications, infrastructure, cyber security, data, AI and related domains.
• Lead the evolution of the GCC from a start-up environment into a mature, scaled technology organisation with strong execution discipline.
• Establish delivery governance, KPIs and continuous improvement routines that support measurable business outcomes.
• Ensure technology teams meet commitments while maintaining high standards for quality, security, reliability, innovation and stakeholder partnership.
AI-First Innovation & Transformation
• Embed an AI-first mindset across the India GCC, ensuring teams identify opportunities for automation, intelligent tooling, productivity improvement and digital transformation.
• Partner with global business and technology leaders to shape AI-enabled use cases, governance practices and capability-building plans.
• Build organisational muscle to move beyond execution support and contribute to innovation, problem solving and next-generation technology capabilities.
People, Culture & Organisational Build
• Attract, hire and develop senior technology leaders and specialist talent required to scale the centre.
• Build a high-performing leadership team capable of managing growth, complexity, stakeholder expectations and cross-functional collaboration.
• Create strong talent systems, leadership pipelines, succession plans and capability-building mechanisms that support long-term scale.
• Represent the organisation externally in the India talent ecosystem and help position the GCC as an employer of choice.
Governance, Risk, Partner & Ecosystem Management
• Serve as the primary executive interface between India GCC operations and global leadership, proactively communicating performance, risks and opportunities.
• Partner across HR, Finance, Legal, Risk, Security, Facilities and Technology to ensure operational readiness and integrated decision-making.
• Shape vendor, partner and ecosystem choices that support GCC build-out, including transition models, strategic technology relationships and local talent access.
The Vice President, India GCC Site Leader & Head of Technology Capability Build is intended to serve as the senior-most executive leader for the India centre, with full accountability for site strategy, operating model, technology capability, culture, governance, leadership hiring and long-term organisational maturity.