T-Mobile is America’s supercharged Un-carrier, challenging conventions and setting new standards in wireless. With the nation’s largest and fastest 5G network, T-Mobile delivers advanced connectivity and unmatched value to millions across the U.S. We’re unwaveringly obsessed with providing the best possible service experience, driven by a spirit of disruption that fuels competition and innovation in wireless and beyond.
","primary_color":null,"secondary_color":null},"company_benefit_section":[],"company_testimonial_section":[],"company_culture_section":[],"onboarding_process":null,"ticker_logos":[],"gtn_companies":[],"role_category":[{"name":"Commerce services"},{"name":"Corporate IT"},{"name":"FISCAL"},{"name":"HR"},{"name":"IT | Corporate Finance Technology (cft)"},{"name":"People Experience Technology"},{"name":"Quality Eng & Software Delivery"},{"name":"Supply Chain, Doc Management and Device Financing"},{"name":"Technology Customer Experience"},{"name":"TFB Engineering & Solutions (TES)"},{"name":"TFB Solutions & Product Management"}],"cta_color":"#000000","name":"TMUS Global Solutions","short_name":"t-mobile","slug":"t-mobile","description":"T-Mobile is America’s supercharged Un-carrier, challenging conventions and setting new standards in wireless. With the nation’s largest and fastest 5G network, T-Mobile delivers advanced connectivity and unmatched value to millions across the U.S. We’re unwaveringly obsessed with providing the best possible service experience, driven by a spirit of disruption that fuels competition and innovation in wireless and beyond.
","short_description":"T-Mobile is America’s supercharged Un-carrier, challenging conventions and setting new standards in wireless. With the nation’s largest and fastest 5G network, T-Mobile delivers advanced connectivity and unmatched value to millions across the U.S. We’re unwaveringly obsessed with providing the best possible service experience, driven by a spirit of disruption that fuels competition and innovation in wireless and beyond.
\r\n
\r\nDisclaimer: TMUS India Private Limited, operating as TMUS Global Solutions, has engaged ANSR, Inc. ("ANSR") as its exclusive recruiting partner. That means that any communications regarding TMUS Global Solutions opportunities or employment offers will be issued only through ANSR and the 1Recruit platform. If you receive a communication or offer from another individual or entity, please notify TMUS Global Solutions immediately.
TMUS Global Solutions will never seek any payment or other compensation during the hiring process or request sensitive personal data (such as bank details or government-issued identification numbers) prior to a candidate’s acceptance of a formal offer.
","about_us":"T-Mobile is America’s supercharged Un-carrier, challenging conventions and setting new standards in wireless. With the nation’s largest and fastest 5G network, T-Mobile delivers advanced connectivity and unmatched value to millions across the U.S. We’re unwaveringly obsessed with providing the best possible service experience, driven by a spirit of disruption that fuels competition and innovation in wireless and beyond.JOB SUMMARY:
The End User Support (EUS) Senior Technician acts as an agent for the continuous, effective operation of corporate systems in the T-Mobile US Enterprise, ensuring connectivity and providing world class customer service in a prompt and
professional manner.
The goal of the Senior is to ensure that the proper operational documentation and processes have been created for the services provided by EUS as well as provide support for the EUS Associates and Technician's. Must have AI experience mimimally for driving decisions, excellent written and verbal communication skills. Strong analytical and troubleshooting skills. The ability to work in a fast-paced team environment providing solutions to diagnose and resolve problems. Expert level experience configuring and troubleshooting windows-based and Mac OS computing systems, workstations, servers and networks is required.
Roles and Responsibilities:
MAIN RESPONSIBILITIES: Essential job duties which are crucial to the performance of the job. Think “Why does T-Mobile have this job What’s the value this role brings to T-Mobile”
Other Duties/Projects as assigned by business management as needed.
Must Have Skills:
Proficient in AI – Artificial Intelligence.
","employment_type":"Full-Time","industry":"","job_template":false,"country":{"name":"India","country_code":"IN","region":"Asia"},"is_job_displayable":true,"job_url":"https://talent500.com/jobs/t-mobile/sr-technician-end-user-support-hyderabad-T500-26357","created_at":"2026-06-01T17:53:59.595377+05:30","updated_at":"2026-06-26T20:51:47.246722+05:30","title_alias_1":"Sr Technician, End User Support","slug":"sr-technician-end-user-support-hyderabad-T500-26357","summary":null,"typical_workday":null,"what_you_offer":null,"what_you_need_to_succeed":null,"responsibilities":null,"type":null,"min_experience_years":3,"max_experience_years":5,"ctc_unit":"LPA","is_featured_job":false,"is_active":true,"job_code":"T500-26357","external_id":38362,"external_job_code":"TMOKST007","is_anonymized":false,"mercurial_skills":null,"open_date":"2026-06-01T12:35:53.162526+05:30","published_at":"2026-06-01T17:53:58.586979+05:30","anonymization_needed":null,"anonymized_description":null,"xml_feed_anonymization":null,"unregistered_user_anonymization":null,"registered_user_anonymization":null,"pre_application_email_anonymization":null,"mettl_account":null,"job_table_sub_head":null,"job_table_short_desc":null,"is_remote":null,"job_video":null,"job_video_title":null,"job_video_description":null,"job_image_url":"https://wattt.s3.ap-south-1.amazonaws.com/PRODUCTION/T500-26357.png","role_summary":"About T-Mobile:
T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America’s supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile. Customers benefit from an unmatched combination of value, quality, and exceptional service experience.
About TMUS Global Solutions:
TMUS Global Solutions is a world-class technology powerhouse accelerating the company’s global digital transformation. With a culture built on growth, inclusivity, and global collaboration, the teams here drive innovation at scale, powered by bold thinking.
TMUS India Private Limited operates as TMUS Global Solutions.
TMUS India Private Limited, operating as TMUS Global Solutions, has engaged ANSR, Inc. (\"ANSR\") as its exclusive recruiting partner. That means that any communications regarding TMUS Global Solutions opportunities or employment offers will be issued only through ANSR and the 1Recruit platform. If you receive a communication or offer from another individual or entity, please notify TMUS Global Solutions immediately.
TMUS Global Solutions will never seek any payment or other compensation during the hiring process or request sensitive personal data (such as bank details or government-issued identification numbers) before candidate accepts a formal offer.
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