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This role carries the full operational scope of the Engineer, Systems Reliability (JD12) - cross-platform incident response, automation development, and platform support across the PMT portfolio - with additional responsibility for technical mentorship, shift leadership, and driving the team's reliability engineering practice.</p><p>The Sr Engineer sets the standard. You own the hardest incidents, review the automation your peers build, and close the loop on post-incident learning. You are the technical bridge between the India SRE team and the Domain Architect, and the escalation point when incidents exceed the standard SRE tier's resolution scope.</p><p><strong>WHAT YOU'LL DO:</strong></p><p>Everything in JD12 (Engineer, Systems Reliability), plus:</p><ul><li>Serve as technical lead and escalation point for complex, multi-system, or high-severity incidents across the portfolio.</li><li>Mentor and develop the India SRE team through code review, pairing, and post-incident coaching.</li><li>Drive the team's runbook and automation quality: set standards, identify gaps, and ensure completeness.</li><li>Own blameless post-incident reviews for P1 and P2 incidents; identify and track systemic fixes through to resolution.</li><li>Design and build the team's AI agent roadmap: identify workflows where agents can reduce toil, prototype agents, and establish patterns the team follows.</li><li>Partner with the Domain Architect on architecture decisions that affect SRE operations; represent the operational team's perspective in design reviews.</li><li>Contribute to hiring: participate in technical interviews for SRE candidates.</li></ul><p><strong>WHAT YOU'LL BRING:</strong></p><ul><li>6–10 years of experience in SRE, software engineering, or technical platform operations - with a strong software development foundation.</li><li>Deep cross-platform experience: you have operated and automated across multiple enterprise SaaS and cloud-native systems, not just one.</li><li>Demonstrated technical leadership: you have led incident response, driven blameless postmortems, and influenced engineering practices across a team.</li><li>Strong software engineering foundation; able to build production-quality automation and tooling, review others' code credibly, and set a quality bar.</li><li>Track record of measurable toil reduction through automation, AI agents, or tooling investment.</li><li>Excellent written communication; comfortable authoring architecture notes, RCA documents, and technical standards.</li><li>Hands-on experience using AI tools (Claude, GitHub Copilot, or equivalent) to build, operate, and improve engineering workflows - and ability to lead others in doing the same.</li></ul><p><strong>REQUIRED TECHNICAL SKILLS:</strong></p><ul><li>AI &amp; agent tooling: Proficient in AI coding/automation assistants (Claude, Copilot, or equivalent). Able to design, build, and maintain AI agents for operational workflows; set team standards for agent design and quality; and lead adoption across the SRE team. Expected to be the team's AI tooling anchor.</li><li>Scripting proficiency in Python, PowerShell, or Bash for production automation and tooling development.</li><li>Experience with REST API testing and integration debugging.</li><li>SQL proficiency for data validation, troubleshooting, and reporting.</li><li>Working knowledge of multiple monitoring/observability platforms (Splunk, Datadog, AppDynamics, or similar); able to design monitoring strategy, not just configure dashboards.</li><li>CI/CD pipeline experience (GitHub Actions, Jenkins, or similar) - sufficient to contribute fixes and evaluate DevOps work.</li><li>Version control proficiency (Git); comfortable with branching strategies and PR review.</li><li>Experience with cloud environments (AWS, GCP, or Azure) - operational level with architectural awareness.</li></ul><p><strong>PREFERRED SKILLS:</strong></p><ul><li>Direct hands-on experience with Workday (HCM, Payroll, or Integrations) and/or UKG Pro WFM at the integration / operations level.</li><li>Experience with Dell Boomi or similar iPaaS integration platforms.</li><li>Infrastructure-as-code familiarity (Terraform or CloudFormation).</li><li>Experience designing or participating in SRE team buildouts, vendor transitions, or greenfield operations programs.</li><li>Familiarity with identity and access management workflows (SSO, SAML, SCIM).</li></ul>","employment_type":"Full-Time","industry":"","job_template":false,"country":{"name":"India","country_code":"IN","region":"Asia"},"is_job_displayable":true,"job_url":"https://talent500.com/jobs/t-mobile/sr-engineer-systems-reliability-sre-hyderabad-T500-27452","created_at":"2026-07-08T17:19:09.718106+05:30","updated_at":"2026-07-26T19:49:30.309026+05:30","title_alias_1":"Sr Engineer, Systems Reliability - SRE","slug":"sr-engineer-systems-reliability-sre-hyderabad-T500-27452","summary":null,"typical_workday":null,"what_you_offer":null,"what_you_need_to_succeed":null,"responsibilities":null,"type":null,"min_experience_years":6,"max_experience_years":10,"ctc_unit":"LPA","is_featured_job":false,"is_active":true,"job_code":"T500-27452","external_id":39625,"external_job_code":"TMOKM003","is_anonymized":false,"mercurial_skills":null,"open_date":"2026-07-08T16:37:49.770650+05:30","published_at":"2026-07-08T17:19:08.860760+05:30","anonymization_needed":null,"anonymized_description":null,"xml_feed_anonymization":null,"unregistered_user_anonymization":null,"registered_user_anonymization":null,"pre_application_email_anonymization":null,"mettl_account":null,"job_table_sub_head":null,"job_table_short_desc":null,"is_remote":null,"job_video":null,"job_video_title":null,"job_video_description":null,"job_image_url":"https://wattt.s3.ap-south-1.amazonaws.com/PRODUCTION/T500-27452.png","role_summary":"<p><strong>About T-Mobile:</strong><br>T-Mobile US, Inc. (NASDAQ: TMUS), headquartered in Bellevue, Washington, is America’s supercharged Un-carrier, connecting millions through its strong nationwide network and flagship brands, T-Mobile and Metro by T-Mobile. Customers benefit from an unmatched combination of value, quality, and exceptional service experience.<br><strong>About TMUS Global Solutions:</strong><br>TMUS Global Solutions is a world-class technology powerhouse accelerating the company’s global digital transformation. With a culture built on growth, inclusivity, and global collaboration, the teams here drive innovation at scale, powered by bold thinking.</p><ul><li>TMUS India Private Limited operates as TMUS Global Solutions.</li><li>TMUS India Private Limited, operating as TMUS Global Solutions, has engaged ANSR, Inc. (\"ANSR\") as its exclusive recruiting partner. That means&nbsp;that any communications regarding TMUS Global Solutions opportunities or employment offers will be issued only through ANSR and the 1Recruit platform. 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