About VIP (Vermont Information Processing, Inc.)
\r\n\r\nWe are the leading technology provider powering the beverage industry, delivering integrated software solutions that connect suppliers, distributors, bottlers, and retailers across all three tiers. Since 1972, from our headquarters in Colchester, Vermont, we have focused on optimizing daily workflows and driving efficiency, visibility, and value through innovative applications like KARMA and OrderStream for businesses of every size and type. Today, with over 800 employees across 20 states and 3 countries, more than 63,000 monthly active users, and systems that process over 80% of U.S. beer volume, we enable seamless data exchange, stronger performance, and industry-wide growth by working side by side with our customers.\r\n
\r\n\r\nAbout VIP India
\r\n\r\nIndia’s deep and diverse talent pool plays a major role in our global growth strategy. That is why we have expanded our global footprint with the establishment of VIP India, a state-of-the-art innovation hub in Mumbai. At VIP India, we are a high-impact, inclusive, and collaborative ecosystem where a community of talented professionals come together to drive digital innovation and transform the global beverage industry.\r\n
\r\n\r\nLife at VIP India
\r\n\r\nLife at VIP India reflects our belief that great work happens when people are both challenged and cared for. An enjoyable work environment, flexible/hybrid options, and benefits that promote well-being and work-life balance encourage you to bring your best self to work.\r\n
\r\n\r\n\r\nAs part of the wider VIP community, India teams share in traditions of giving back and team building—from local initiatives to supporting broader company efforts that strengthen our communities. If you want to grow your career, stay close to the latest in industry technology, and be part of a team that genuinely looks out for one another, VIP India is the place to grow together.\r\n
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\r\n\r\nWe are the leading technology provider powering the beverage industry, delivering integrated software solutions that connect suppliers, distributors, bottlers, and retailers across all three tiers. Since 1972, from our headquarters in Colchester, Vermont, we have focused on optimizing daily workflows and driving efficiency, visibility, and value through innovative applications like KARMA and OrderStream for businesses of every size and type. Today, with over 800 employees across 20 states and 3 countries, more than 63,000 monthly active users, and systems that process over 80% of U.S. beer volume, we enable seamless data exchange, stronger performance, and industry-wide growth by working side by side with our customers.\r\n
\r\n\r\nAbout VIP India
\r\n\r\nIndia’s deep and diverse talent pool plays a major role in our global growth strategy. That is why we have expanded our global footprint with the establishment of VIP India, a state-of-the-art innovation hub in Mumbai. At VIP India, we are a high-impact, inclusive, and collaborative ecosystem where a community of talented professionals come together to drive digital innovation and transform the global beverage industry.\r\n
\r\n\r\nLife at VIP India
\r\n\r\nLife at VIP India reflects our belief that great work happens when people are both challenged and cared for. An enjoyable work environment, flexible/hybrid options, and benefits that promote well-being and work-life balance encourage you to bring your best self to work.\r\n
\r\n\r\n\r\nAs part of the wider VIP community, India teams share in traditions of giving back and team building—from local initiatives to supporting broader company efforts that strengthen our communities. If you want to grow your career, stay close to the latest in industry technology, and be part of a team that genuinely looks out for one another, VIP India is the place to gro","short_description":"We are the leading technology supplier for brewers, distributors, wineries, soda bottlers, and other companies in the beverage industry. From helping distributors improve their warehouse, delivery, and sales operations, to empowering suppliers to know where their products are and how they’re selling, we have the technology and expertise to help these businesses thrive. At VIP India, our recently established innovation hub in Mumbai, we bring diverse talent and technology together to drive digital innovation and transform the global beverage industry.","about_us":"
About VIP (Vermont Information Processing, Inc.)
We are the leading technology provider powering the beverage industry, delivering integrated software solutions that connect suppliers, distributors, bottlers, and retailers across all three tiers. Since 1972, from our headquarters in Colchester, Vermont, we have focused on optimizing daily workflows and driving efficiency, visibility, and value through innovative applications like KARMA and OrderStream for businesses of every size and type. Today, with over 800 employees across 20 states and 3 countries, more than 63,000 monthly active users, and systems that process over 80% of U.S. beer volume, we enable seamless data exchange, stronger performance, and industry-wide growth by working side by side with our customers.
About VIP India
India’s deep and diverse talent pool plays a major role in our global growth strategy. That is why we have expanded our global footprint with the establishment of VIP India, a state-of-the-art innovation hub in <enter city name>. At VIP India, we are a high-impact, inclusive, and collaborative ecosystem where a community of talented professionals come together to drive digital innovation and transform the global beverage industry.
Life at VIP India
Life at VIP India reflects our belief that great work happens when people are both challenged and cared for. An enjoyable work environment, flexible/hybrid options, and benefits that promote well-being and work-life balance encourage you to bring your best self to work.
As part of the wider VIP community, India teams share in traditions of giving back and team building—from local initiatives to supporting broader company efforts that strengthen our communities. If you want to grow your career, stay close to the latest in industry technology, and be part of a team that genuinely looks out for one another.","video_link":null,"logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_logos/vip_whiteCap_logo_3_JQrOYtP_7fb71cf5d8f2401ca33fb97f1c1ac8ce.png","job_logo":null,"job_logo_url":"","show_powered_by_talent500_logo":false,"website":null,"redirect_logo_url":null,"linkedIn":null,"facebook":null,"twitter":null,"instagram":null,"hero_type":"2","nav_bar_color":null,"nav_items_color":"#FFFFFF","gallery_heading":"Gallery","company_image_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_images/VIP_IMage__caf41acc63094ca6a8439e02b89398ff.png","meta_title":null,"meta_description":"","hero_h1":"We build software powering the beverage industry.","hero_h2":null,"primary_color":"#415686","secondary_color":"#262662","cta_text":null,"jobs_subtitle":null,"mission":null,"stack_section_title":null,"stack_section_description":"","powered_by_logo_url":"https://d36dj8u11ystvj.cloudfront.net/Talent500_PoweredBy+(1).png","cta_bg_color":"#FFFFFF","cta_text_color":"#FFA000","cta_border_color":"#FFFFFF","h1_font_size":null,"h2_font_size":null,"h3_font_size":null,"h4_font_size":null,"body_size_1":null,"body_size_2":null,"h1_font_w":null,"h2_font_w":null,"h3_font_w":null,"h4_font_w":null,"body_w_1":null,"body_w_2":null,"public_name":null,"use_public_name":false,"unique_id":"29bc7024-ac3b-4069-90d5-e5f2f353aeee","head_favicon_url":"","head_title":null,"privacy_policy_name":"Privacy Policy","privacy_policy_url":null,"mandate_privacy_policy":null,"ticker_title":null,"publish":true,"company_font_family":"5","use_company_font_on_jobs_page":true,"gallery_section_name":null,"about_section_name":"VIP India","testimonial_section_name":null,"benefits_section_name":null,"culture_section_name":null,"jobs_section_name":null,"is_job_displayable":true,"is_onboarding_skip":false,"company_specific_workflow":0,"third_party_company":false,"is_vendor_third_party_company":false,"priority_order":0,"order_of_about_role":1,"order_of_about_company":2,"whatsapp_company_logo":null,"whatsapp_company_logo_url":"","whatsapp_job_bg_color":null,"whatsapp_job_text_color":null,"engagement_type":null,"font_family":5},"location":"Mumbai","primary_skills":["Customer Solutions or Customer Support or Customer Service","Data Analysis or Data Entry"],"secondary_skills":["VBA or SQL or Shell Scripts","Data Sets"],"experience_range":"2 - 4 years","job_qualifications":[""],"screening_questions":[{"id":"b188cfd6-8642-45cc-882d-fdb6558b0dcd","question_number":1,"description":"How many years of experience do you have in Customer Solution / Customer Support?","question_type":"MCSA","question_options":[{"option":"Less than 6 months","option_id":1},{"option":"6-12 months","option_id":2},{"option":"More than 1 year","option_id":3},{"option":"More than 2 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"4b82e522-76ca-4617-aa3e-b30363679bc6","question_number":2,"description":"How many years of experience do you have in Data Analysis / Data Entry?","question_type":"MCSA","question_options":[{"option":"Less than 6 months","option_id":1},{"option":"6-12 months","option_id":2},{"option":"More than 1 year","option_id":3},{"option":"More than 2 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"5fc3fdca-e6ed-4bdd-a944-f4d85b362d90","question_number":3,"description":"How many years of experience do you have working with Foreign Clients?","question_type":"MCSA","question_options":[{"option":"Less than 6 months","option_id":1},{"option":"6-12 months","option_id":2},{"option":"More than 1 year","option_id":3},{"option":"More than 2 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"743e755c-9c1a-4cd1-8243-ba43590d7c03","question_number":4,"description":"If selected, how soon can you join us?","question_type":"MCSA","question_options":[{"option":"Within 15 days","option_id":1},{"option":"Within 15-30 days","option_id":2},{"option":"Within 30-45 days","option_id":3},{"option":"Within 45-60 days","option_id":4},{"option":"60+ days","option_id":5}]},{"id":"dbbba14b-8413-422f-92a2-ba1d0c94b8e9","question_number":5,"description":"If selected, would you be willing to relocate to Mumbai ?","question_type":"MCSA","question_options":[{"option":"Yes, willing to relocate","option_id":1},{"option":"No, not willing to relocate","option_id":2},{"option":"I am based in Mumbai","option_id":3}]},{"id":"706fd059-474e-49e3-9fe5-6edf896e737a","question_number":6,"description":"What is your overall years of experience ?","question_type":"MCSA","question_options":[{"option":"0-2 years","option_id":1},{"option":"2-4 years","option_id":2},{"option":"4-6 years","option_id":3},{"option":"6+ years","option_id":4}]}],"title":"Software Support Specialist","description":"
Summary:
VIP is looking for a Software Support Specialist to join our RAS (Route Accounting System) Customer Support Team. The successful Software Support Specialist must enjoy working with others, be a fast learner, have excellent technical diagnostic skills, and enjoy a fast-paced environment. We are looking for an enthusiastic individual who can handle multiple tasks and be committed to customer satisfaction. Knowledge of the distribution industry is a plus.
Experience:
Requirements:
Essential Skill Set:
Nice to have Skill set:
Educational Qualification:
B.E, B Tech, MCA
","employment_type":"Full-Time","industry":"","job_template":false,"country":{"name":"India","country_code":"IN","region":"Asia"},"is_job_displayable":true,"job_url":"https://talent500.com/jobs/vip-india/software-support-specialist-mumbai-T500-23511","created_at":"2026-02-19T13:18:35.103180+05:30","updated_at":"2026-05-30T13:21:37.802197+05:30","title_alias_1":"Software Support Specialist","slug":"software-support-specialist-mumbai-T500-23511","summary":null,"typical_workday":null,"what_you_offer":null,"what_you_need_to_succeed":null,"responsibilities":null,"type":null,"min_experience_years":2,"max_experience_years":4,"ctc_unit":"LPA","is_featured_job":false,"is_active":true,"job_code":"T500-23511","external_id":34757,"external_job_code":"VIP005","is_anonymized":false,"mercurial_skills":null,"open_date":"2026-04-27T13:18:13.822825+05:30","published_at":"2026-02-19T13:18:34.250633+05:30","anonymization_needed":null,"anonymized_description":null,"xml_feed_anonymization":null,"unregistered_user_anonymization":null,"registered_user_anonymization":null,"pre_application_email_anonymization":null,"mettl_account":null,"job_table_sub_head":null,"job_table_short_desc":null,"is_remote":null,"job_video":null,"job_video_title":null,"job_video_description":null,"job_image_url":"https://wattt.s3.ap-south-1.amazonaws.com/PRODUCTION/T500-23511.png","role_summary":"About VIP (Vermont Information Processing, Inc.)
We are the leading technology provider powering the beverage industry, delivering integrated software solutions that connect suppliers, distributors, bottlers, and retailers across all three tiers. Since 1972, from our headquarters in Colchester, Vermont, we have focused on optimizing daily workflows and driving efficiency, visibility, and value through innovative applications like KARMA and Order Stream, for businesses of every size and type.Today, with over 800 employees across 20 states and 3 countries, more than 63,000 monthly active users, and systems that process over 80% of U.S. beer volume, we enable seamless data exchange, stronger performance, and industry-wide growth by working side by side with our customers.
About VIP India
India’s deep and diverse talent pool plays a major role in our global growth strategy. That is why we have expanded our global footprint with the establishment of VIP India, a state-of-the-art innovation hub in Mumbai India . At VIP India, we are a high-impact, inclusive, and collaborative ecosystem where a community of talented professionals come together to drive digital innovation and transform the global beverage industry.