Esko is a part of Veralto's Product Quality & Innovation companies. Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters.
Veralto is a global leader in essential technology solutions with annual revenue of nearly $5 billion and a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies and globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Mass. with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world and is united by a powerful purpose: Safeguarding the World's Most Vital Resources™.
Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto (VLTO) is creating today.
Veralto's Product Quality & Innovation companies —Esko, Linx, Pantone, Videojet, and X-Rite—help package and protect the world's food, medicine, and essentials, tracing and authenticating billions of goods that travel the global supply chain every day.
Veralto's Water Quality companies —Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies and XOS—help manage, treat, purify, and protect the global water supply, from municipal and industrial wastewater treatment facilities to lakes, rivers, watersheds, and oceans.
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed; they are celebrated. We're building a best- in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Personal development opportunities or professional stretch assignments, you can expect Esko to support you!
If you've read the job description and are worried that you don't have every box ticked, that's still OK, you can still drop us a line to talk about why you think you're just right for this role.
The Software Support Content Writer is responsible for creating, maintaining, and improving customer-facing and internal support content. This role focuses on developing high?quality knowledge articles, transforming support handover videos into structured learning modules, and qualifying the communication standards of support engineers through the review of customer interactions. The role requires excellent written and verbal communication skills, strong learning agility, and the ability to collaborate effectively with support, training, and enablement stakeholders.
Release Train and System Requirements
Required Qualifications and Experience