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","short_description":"Founded by Jeff Bezos on July 5, 1994, in Bellevue, Washington, Amazon started as an online bookstore operating from Bezos’ garage. With a vision to revolutionize retail, Amazon expanded rapidly, diversifying into multiple sectors including cloud computing (Amazon Web Services), artificial intelligence (Alexa), entertainment (Prime Video), and smart devices (Kindle, Fire TV). Today, Amazon is one of the largest and most influential companies in the world, headquartered in Seattle, Washington, USA, with operations spanning globally.
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We are solving hard challenges in validation across speech, visual, conversational quality, locale cultural, and linguistic dimensions — building agentic automation tooling that spans the full quality spectrum from synthetic test generation, to LLM-as-a-Judge evaluation, to visual validation using AI, to cultural relevancy classification powered by machine learning.The Alexa Global Quality (AGQ) team is responsible for ensuring Alexa delivers a high-quality, culturally relevant experience to customers across multiple international locales. We are building a scalable, AI-powered automation solution for multi-locale and linguistic product validation — one that can efficiently scale across all supported locales while maintaining the cultural and linguistic nuances that matter to our diverse customer base.Key job responsibilitiesThis role will lead the quality assurance automation and framework creation/enhancement efforts responsible for the end-to-end quality of Alexa's multi-locale experience. We are looking for a proven, hands-on, results-oriented quality assurance software engineer to drive the strategy, tool selection, quality bar, and best practices for the future experience of our international customers.Establishing a consistent, scalable testing framework that supports multi-locale validation and complements the development processes across all supported localesWorking closely with engineers to architect and develop the best technical design and testing approach for internationalization (i18n)Building and evolving agentic tooling for end-to-end quality evaluation — from synthetic test case generation, to multimodal response validation, to automated cultural and linguistic correctness assessmentCreating metrics and reports on quality status, technical operations, and system performance across all locales, driving towards agreed-upon quality bars that are consistent yet culturally appropriate per marketWorking effectively with product managers, Country PMs, designers, engineering, locale experts, and business teams to deliver the best overall experience factoring in financial goals, usability goals, and locale-specific customer expectations
- 4+ years of non-internship professional software development testing experience- 2+ years of test automation frameworks and tools building experience- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design- Experience in penetration testing and exploitability-focused vulnerability assessment- Experience in platform-level security mitigations and hardening for Linux and Windows
- Knowledge of overall system architecture, scalability, reliability, and performance in a database environment- Experience building test automation frameworks and toolsOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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