We are Officeworks
\r\n\r\nOfficeworks’ purpose is “we bring big ideas to life at low prices”. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customers—our products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large-sized businesses, governments, and schools.
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\r\n\r\nOfficeworks’ purpose is “we bring big ideas to life at low prices”. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customers—our products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large-sized businesses, governments, and schools.
","short_description":"We are an Australian omnichannel retailer driven by a simple purpose—bringing big ideas to life at low prices. With a strong focus on our customers, our products and services support how people work, learn, create, and connect across households, businesses, and communities.
\r\n\r\nAs we continue to evolve, we are entering a new phase of growth, guided by a refreshed strategy and globally connected teams. A key part of this journey is the establishment of our Global Capability Centre (GCC) in Bengaluru.
\r\n\r\nDesigned as a fully integrated extension of our Melbourne support office, the GCC will play a central role in advancing data, digital, AI, and core retail capabilities. It is being built to enable a more scalable and efficient operating model while accelerating innovation and long-term growth.
\r\n\r\nFor those joining early, this is an opportunity to be part of the foundational build—contributing to meaningful work, shaping the future of the GCC, and growing with one of Australia’s leading retailers.
","about_us":"We are an Australian omnichannel retailer driven by a simple purpose—bringing big ideas to life at low prices. With a strong focus on our customers, our products and services support how people work, learn, create, and connect across households, businesses, and communities.
As we continue to evolve, we are entering a new phase of growth, guided by a refreshed strategy and globally connected teams. A key part of this journey is the establishment of our Global Capability Centre (GCC) in Bengaluru.
Designed as a fully integrated extension of our Melbourne support office, the GCC will play a central role in advancing data, digital, AI, and core retail capabilities. It is being built to enable a more scalable and efficient operating model while accelerating innovation and long-term growth.
For those joining early, this is an opportunity to be part of the foundational build—contributing to meaningful work, shaping the future of the GCC, and growing with one of Australia’s leading retailers.
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8 years","job_qualifications":[""],"screening_questions":[{"id":"a28e0348-5317-4568-b556-94c6ac8f221a","question_number":1,"description":"How many years of experience do you have in Business Analysis / Requirement Gathering / Business Requirement?","question_type":"MCSA","question_options":[{"option":"Less than 2 years","option_id":1},{"option":"More than 2 years","option_id":2},{"option":"More than 3 years","option_id":3},{"option":"More than 4 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"94cb9e8c-b0e8-4116-8470-d818a2eecc88","question_number":2,"description":"How many years of experience do you have in Salesforce Service Cloud / Salesforce Sales Cloud?","question_type":"MCSA","question_options":[{"option":"Less than 1 year","option_id":1},{"option":"More than 1 year","option_id":2},{"option":"More than 2 years","option_id":3},{"option":"More than 3 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"f289e30d-4435-4441-901b-503eb7492659","question_number":3,"description":"How many years of experience do you have in Salesforce Marketing Cloud?","question_type":"MCSA","question_options":[{"option":"Less than 1 year","option_id":1},{"option":"More than 1 year","option_id":2},{"option":"More than 2 years","option_id":3},{"option":"More than 3 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"cdf4187c-77c6-4e40-a3cc-731274f4dbfd","question_number":4,"description":"If selected, would you be willing to relocate to Bangalore?","question_type":"MCSA","question_options":[{"option":"Yes, willing to relocate","option_id":1},{"option":"No, not willing to relocate","option_id":2},{"option":"I am based in Bangalore","option_id":3}]},{"id":"14554d54-c068-4a34-8d93-96ea312f52db","question_number":5,"description":"What is your overall years of experience?","question_type":"MCSA","question_options":[{"option":"0-4 years","option_id":1},{"option":"4-5 years","option_id":2},{"option":"5-8 years","option_id":3},{"option":"8-10 years","option_id":4},{"option":"19+ years","option_id":5}]}],"title":"Senior Salesforce Functional Analyst","description":"Why this role exists:
The Senior Salesforce Functional Analyst translates business needs into functional Salesforce solutions. This senior role ensures that delivered capabilities align with business processes, compliance requirements, and platform standards. By bridging the gap between business requirements and technical execution, the role ensures high-quality functional design and supports business readiness for enterprise-scale platform changes.
Where you will make a difference
In this role you will:
Functional Design & Requirements
Business Readiness & Execution
Governance & Compliance
Who you will be working with:
What success looks like:
How you will lead
Individual Contributor
Qualifications and work experience:
Essential
Preferred:
About the Technology & Digital Function:
By joining the Technology team in the GCC you will play a direct role in Officeworks’ global digital transformation, contributing to world-class SAP and Salesforce capabilities that sit at the heart of how the business operates and grows. The GCC will support Officeworks’ purpose of helping to bring big ideas to life at low prices, ensuring technology remains a true enabler of customer value and operational excellence.
This opportunity to join as a founding member of the new global hub is a chance to be part of the original build-out of our GCC. Early joiners will influence how the hub operates and help shape the future state of some of Officeworks’ core technology ecosystem.
These roles are best suited for people who enjoy: