{"id":"d35e224c-17dd-48cb-a3a5-55024c52df26","company":{"id":"f1cd4f5a-47a1-4c58-9966-f9d2d8c38617","company_stack":[],"company_gallery":[],"company_stats":[],"company_about_section":null,"company_benefit_section":[],"company_testimonial_section":[],"company_culture_section":[],"onboarding_process":null,"ticker_logos":[],"gtn_companies":[],"role_category":[{"name":"CCDS"},{"name":"Corporate IT"},{"name":"Digital"},{"name":"DNA"},{"name":"Finance"},{"name":"GICS"},{"name":"PMO Operations"},{"name":"Risk"},{"name":"security ops"},{"name":"Solution Delivery"},{"name":"Tech Ops"}],"cta_color":"#000000","name":"ADM","short_name":"adm","slug":"adm","description":null,"short_description":"At ADM, we have long recognized the strength and potential of India’s talent pool, which is why we have maintained a presence in the country for more than 25 years. 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you have as a Manager?","question_type":"MCSA","question_options":[{"option":"Less than 2 years","option_id":1},{"option":"More than 2 years","option_id":2},{"option":"More than 3 years","option_id":3},{"option":"More than 4 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"35ae3498-f4c5-44c0-97a4-cdb8ab0b87e3","question_number":2,"description":"How many years of experience do you have in ERP System such as SAP / Microsoft Dynamics?","question_type":"MCSA","question_options":[{"option":"Less than 9 years","option_id":1},{"option":"More than 9 years","option_id":2},{"option":"More than 10 years","option_id":3},{"option":"More than 11 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick 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days","option_id":5}]},{"id":"9e992db3-bbe8-437d-8a9f-bf2b045d7713","question_number":5,"description":"If selected, would you be willing to relocate to Bangalore?","question_type":"MCSA","question_options":[{"option":"Yes, willing to relocate","option_id":1},{"option":"No, not willing to relocate","option_id":2},{"option":"I am based in Bangalore","option_id":3}]},{"id":"f1e4d8d7-1dec-432c-bfeb-b34bbfba1609","question_number":6,"description":"What is your overall years of experience?","question_type":"MCSA","question_options":[{"option":"0-11 years","option_id":1},{"option":"11-12 years","option_id":2},{"option":"12-15 years","option_id":3},{"option":"15-17 years","option_id":4},{"option":"17-21 years","option_id":5},{"option":"21+","option_id":6}]}],"title":"Senior Manager of Enterprise Application Services","description":"<p><strong>Senior Manager of Enterprise Application Services, Technical Operations:</strong>&nbsp;</p><p>The Senior Manager of Enterprise Application Services provides leadership and is accountable for the performance associated with our Application Operations.&nbsp; The primary function of the team is to manage the delivery of an effective and optimized service.&nbsp; The team is comprised of both internal colleagues and external third parties and is responsible for ensuring the support of applications through the performance in accordance with pre-established contracts and/or statements of work.&nbsp; Through vendor relationships, the Service Delivery team will develop a relationship that fosters service excellence, drives operational excellence, IT best practices, compliance and continuous improvement&nbsp;</p><p>Key attributes of the position include extensive knowledge of IT processes, the ability to collaborate with and influence others, as well as the ability to lead teams.&nbsp; Leading a number of teams with various skill sets, the primary responsibilities of the role include:&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;</p><ul><li>Accountable for managing the delivery of contracted outsourced services &nbsp;</li><li>Responsible for managing a team of service delivery leaders on a daily basis. &nbsp;</li><li>Key point of contact within region to manage resources&nbsp;</li><li>Interprets, executes and acts as an advisor to Service Delivery Managers to meet schedules or resolve operational problems.&nbsp;</li><li>In conjunction with the Solution Managers and BRM organizations, define Service Level Agreements to meet business needs.&nbsp;</li><li>Ensures that SLAs (service level agreements) and KPI (key performance indicators) as defined in the relevant contracts are met or exceeded.&nbsp;</li><li>Ensures that implementations and ongoing services are delivered on time and meet requirements by maintaining tight control over the schedule, risks, scope of work, and budget.&nbsp;</li><li>Accountable for financial and budget management including operations review, planning, cost control and forecasting.&nbsp;</li><li>Accountable for developing and ensuring execution of maintenance plans to ensure system supportability.&nbsp;</li><li>Builds and maintains strong vendor relationships and participates in vendor meetings regarding performance to ensure satisfaction.&nbsp;</li><li>Establish clear communication channels with the vendor(s) from a strategic and operational perspective. Participate in regular service performance reviews as defined by the mutual governance processes.&nbsp;</li><li>Accountable for the management of the relevant statement(s) of work.&nbsp;</li><li>Manage contract scope and any variations and review outcomes of monthly operational reviews with regional service delivery organizations. Take accountability for all customer issues to satisfy resolution.&nbsp;</li><li>Participate and oversee the development and delivery of regular operational reports on performance. Manages escalation issues with the vendor(s).&nbsp;</li><li>Manage the internal relationships required to deliver our service obligations and provide leadership, manage and mentor the career development of delivery organizations service delivery managers and analysts. &nbsp;</li></ul><p><strong>Minimum Requirements:</strong>&nbsp;</p><ul><li>Bachelor's Degree related to Information Systems, Business or other relevant academic discipline or relative work experience&nbsp;</li><li>Minimum 10 years of experience in a large-scale, enterprise environment. &nbsp;</li><li>Must be able to work in a fast-paced, changing environment, and with all levels of the organization.&nbsp;</li><li>Adaptable with a willingness and ability to take on a variety of concurrent tasks and work with ambiguity&nbsp;</li><li>Demonstrated high level of written, verbal and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships.&nbsp;</li><li>Demonstrated ability to manage multiple, complex ventures in a timely manner.&nbsp;</li><li>Ability to align objectives with a broader organizational goal to create a common mindset within the team&nbsp;</li><li>Exhibits ability to work both in a team environment and independently.&nbsp;</li><li>Strong analytical, organization, time management and process management skills &nbsp;</li><li>Exhibits high personal performance standards, the desire and ability to continuously learn and must be results oriented.&nbsp;</li><li>Proven ability to build long-term relationships with vendors and internal business partners.&nbsp;</li><li>Ability and willingness to travel as needed to achieve business objectives – likely 15-30% to other locations.&nbsp;</li></ul>","employment_type":"Full-Time","industry":"","job_template":false,"country":{"name":"India","country_code":"IN","region":"Asia"},"is_job_displayable":true,"job_url":"https://talent500.com/jobs/adm/senior-manager-of-enterprise-application-services-bengaluru-T500-25138","created_at":"2026-04-09T09:53:15.063739+05:30","updated_at":"2026-05-30T18:07:24.428982+05:30","title_alias_1":"Senior Manager of Enterprise Application Services","slug":"senior-manager-of-enterprise-application-services-bengaluru-T500-25138","summary":null,"typical_workday":null,"what_you_offer":null,"what_you_need_to_succeed":null,"responsibilities":null,"type":null,"min_experience_years":12,"max_experience_years":15,"ctc_unit":"LPA","is_featured_job":false,"is_active":true,"job_code":"T500-25138","external_id":36777,"external_job_code":"ADMNB003","is_anonymized":false,"mercurial_skills":null,"open_date":"2026-05-19T12:15:41.109939+05:30","published_at":"2026-04-09T12:28:30.347767+05:30","anonymization_needed":null,"anonymized_description":null,"xml_feed_anonymization":null,"unregistered_user_anonymization":null,"registered_user_anonymization":null,"pre_application_email_anonymization":null,"mettl_account":null,"job_table_sub_head":null,"job_table_short_desc":null,"is_remote":null,"job_video":null,"job_video_title":null,"job_video_description":null,"job_image_url":"https://wattt.s3.ap-south-1.amazonaws.com/PRODUCTION/T500-25138.png","role_summary":"<p><strong>About ADM:</strong><br>We are one of the world’s largest nutrition companies and a global leader in human and animal nutrition. 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