About the Role:
The Salesforce Solution Lead is instrumental in driving the department’s strategic and tactical direction for ANSR MedTech’s NA Salesforce Platform from a functional design perspective. Working closely with the Digital Customer Experience Product Management team, the successful candidate will be a hands-on leader of the NA CRM functional architecture for key strategic processes. As the key team leader, the successful candidate will collaborate with business stakeholders to focus on process, design, user experience and requirements related to the ANSR MedTech Salesforce ecosystem. Then, the responsibility will shift to building and continually evolving our NA CRM by delivering high quality solutions that align to ANSR MedTech’s strategic goals. The technology stack will primarily be maintained by our Dev Ops department, but the CRM team will partner closely with DevOps to maintain and improve the platform.
Responsibilities:
Education and Experience:
Skills/Competencies:
About ANSR MedTech:
Who We Are:
ANSR MedTech Capability Center is a new global innovation hub being established in India for a Fortune 100 Fastest-Growing Company in the MedTech sector. Built in partnership with ANSR, the center draws on ANSR’s proven experience in establishing and scaling high-performance Global Capability Centers (GCCs) for leading global enterprises.
ANSR MedTech center brings together world-class engineering, product, and technology talent to build next-generation healthcare platforms and solutions that power global operations.
Our Vision:
To build a next-generation MedTech capability center that powers global healthcare innovation. We envision:
At its core, the ANSR MedTech Capability Center is about enabling innovation that touches lives at scale.
About CFSW:
Joining the Customer Facing Software (CFSW) Center of Excellence at ANSR MedTech means being part of a team that is core to delivering global, customer facing technology platforms used at scale.
You’ll work on high impact systems—Salesforce, Cloud, Data Products, and Testing—that power real customer, agent, and care experiences worldwide. This is not a support or back office environment; teams are responsible for end to end execution, quality, and outcomes.
What makes this role stand out:
Work on enterprise grade platforms that support millions of users globally
Partner closely with senior global technology and product leaders on priorities, standards, and outcomes
Help build a Center of Excellence from the ground up, shaping ways of working, engineering quality, and delivery excellence.
Grow as part of a Build–Operate–Transfer (BOT) journey, with increasing scope and maturity over time
Success is measured by delivery quality, stable releases, platform value, continuous improvement, and strong collaboration with global stakeholders.
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