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As Officeworks continues to scale its digital capabilities, this role ensures Salesforce enables revenue growth, operational efficiency, and regulatory compliance while delivering stable, secure, and scalable services aligned with corporate objectives. It bridges the gap between executive strategy and technical execution, ensuring the platform remains a robust engine for customer and business value.</p><p><strong>Where you will make a difference:</strong></p><p><strong>In this role you will:</strong></p><p><strong>Strategy &amp; Roadmap:</strong></p><ul><li>Define and maintain the enterprise Salesforce strategy and roadmap.</li><li>Sponsor major transformation programs and cloud expansions to ensure the platform scales with business needs.</li><li>Approve major design and investment decisions that impact the enterprise.</li><li>Align platform goals with enterprise architecture and broader corporate objectives.</li></ul><p><strong>Governance &amp; Financial Accountability:</strong></p><ul><li>Own the annual OPEX and CAPEX budgets for the Salesforce platform.</li><li>Establish platform governance, design standards, and robust release management protocols.</li><li>Manage financial performance, including contract management and the optimization of licensing.</li><li>Accountable for the availability, performance, and compliance of the entire multi-cloud Salesforce estate.</li></ul><p><strong>Execution &amp; Operations:</strong></p><ul><li>Govern vendor delivery and manage high-level partner relationships to ensure service quality.</li><li>Lead executive reporting and updates for the CIO, CFO, and Steering Committee.</li><li>Drive executive stakeholder alignment across Sales, Service, and Technology leadership.</li><li>Act as an escalation point for steering committees and risk reviews.</li></ul><p><strong>Cross-Platform Integration &amp; Optimization:</strong></p><ul><li>Resolve complex technical problems involving enterprise-wide trade-offs between cost, capability, and risk.</li><li>Manage cross-platform conflicts, specifically balancing requirements between SAP, Salesforce, and Data workstreams.</li><li>Ensure integration alignment across the enterprise technology stack and architecture.</li></ul><p><strong>Who you will be working with:</strong></p><ul><li>Executive Leadership Team: Including the CIO and CFO for strategic alignment.</li><li>Business Leaders: Heads of Sales, Service, Finance, and Operations.</li><li>Technical Stakeholders: Enterprise Architecture, Cyber Security &amp; 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