{"id":"5b30568e-6d59-49ee-aef9-a4eff3dc66b9","company":{"id":"a3d388c4-5240-4647-81c1-c5228c7e3da9","company_stack":[],"company_gallery":[],"company_stats":[],"company_about_section":null,"company_benefit_section":[],"company_testimonial_section":[],"company_culture_section":[],"onboarding_process":null,"ticker_logos":[],"gtn_companies":[],"role_category":[],"cta_color":"#333333","name":"Accellor","short_name":"CMP7520","slug":"accellor","description":null,"short_description":null,"about_us":null,"video_link":null,"logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_logos/New_logoWhite_f3828439e996457db7531ecf9769a3ab.png","job_logo":null,"job_logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_job_logos/T500_nogoTz6_a4600b31ac8d42be8fc807e2392f2e0d.png","show_powered_by_talent500_logo":false,"website":null,"redirect_logo_url":"https://talent500.com//joblist/?search_term=Accellor","linkedIn":null,"facebook":null,"twitter":null,"instagram":null,"hero_type":"1","nav_bar_color":null,"nav_items_color":"#FFFFFF","gallery_heading":"Gallery","company_image_url":"","meta_title":null,"meta_description":null,"hero_h1":null,"hero_h2":null,"primary_color":"#FF9900","secondary_color":"#333333","cta_text":null,"jobs_subtitle":null,"mission":null,"stack_section_title":null,"stack_section_description":null,"powered_by_logo_url":"https://d36dj8u11ystvj.cloudfront.net/Talent500_PoweredBy+(1).png","cta_bg_color":"#FFFFFF","cta_text_color":"#FFA000","cta_border_color":"#FFFFFF","h1_font_size":null,"h2_font_size":null,"h3_font_size":null,"h4_font_size":null,"body_size_1":null,"body_size_2":null,"h1_font_w":null,"h2_font_w":null,"h3_font_w":null,"h4_font_w":null,"body_w_1":null,"body_w_2":null,"public_name":null,"use_public_name":false,"unique_id":"b15e01cf-0a66-4e00-84a5-72e9d0b5a48b","head_favicon_url":"","head_title":null,"privacy_policy_name":"Privacy Policy","privacy_policy_url":null,"mandate_privacy_policy":null,"ticker_title":null,"publish":false,"company_font_family":"5","use_company_font_on_jobs_page":true,"gallery_section_name":null,"about_section_name":null,"testimonial_section_name":null,"benefits_section_name":null,"culture_section_name":null,"jobs_section_name":null,"is_job_displayable":true,"is_onboarding_skip":false,"company_specific_workflow":0,"third_party_company":true,"is_vendor_third_party_company":true,"priority_order":0,"order_of_about_role":1,"order_of_about_company":2,"whatsapp_company_logo":null,"whatsapp_company_logo_url":"","whatsapp_job_bg_color":null,"whatsapp_job_text_color":null,"engagement_type":null,"font_family":5},"location":"Hyderabad","primary_skills":["Salesforce Loyalty Management Cloud","Salesforce Marketing Cloud","Salesforce Data Cloud","Salesforce Core & Clouds","Experience Cloud","Marketing Cloud/Engagement","Personalization","Interaction Studio","Service Cloud","Mobile & Web","Real time and batch integrations","Event driven patterns","MDM/Golden Member","Data Cloud harmonization","Rules engines","Flow","Apex","Decision Tables","SSO/OAuth","consent & preference management","audit trails","data residency","encryption at rest/in transit","PII minimization","SOC2 aligned controls","App Store privacy manifests","secure mobile SDK usage","Git","SFDX","unlocked packages","scratch orgs","CI/CD","GitHub Actions","Azure DevOps","Jenkins","static code analysis","test automation"],"secondary_skills":[],"experience_range":"","job_qualifications":[],"screening_questions":[],"title":"Salesforce Loyalty Cloud Architect","description":"<p>\n Looking for an experienced\n <strong>\n  Salesforce Loyalty Management Cloud Architect\n </strong>\n to design and implement large-scale, end-to-end loyalty solutions within the Salesforce ecosystem. You’ll play a key role in creating seamless customer experiences by integrating Loyalty Management Cloud with Salesforce Marketing Cloud, Data Cloud, and external business systems.\n</p>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  Key Responsibilities\n </strong>\n</p>\n<ul>\n <li>\n  Own the end to end loyalty architecture for a credit union context: define the target state and incremental roadmap aligned to business OKRs (adoption, active members, redemption %, partner earn).\n </li>\n <li>\n  Design loyalty programs (tiers, point economics, earn/burn rules, multipliers, partner catalogs, expirations), ensuring financial liability modeling and reconciliation with Finance.\n </li>\n <li>\n  Model the member 360: map Loyalty Member to FSC Person/Household, unify identity across online banking, mobile, and contact center; establish golden keys and consent alignment.\n </li>\n <li>\n  Integrate with core and partners: orchestrate accrual events from card/core systems, build redemption APIs and POS integrations, and manage partner onboarding (data contracts, SLAs).\n </li>\n <li>\n  Enable digital channels: craft Experience Cloud components and mobile friendly loyalty UI; define push/email/SMS journeys via Marketing Cloud/Engagement and Data Cloud segments.\n </li>\n <li>\n  Govern data &amp; privacy: implement role based access, consent capture, data retention, and secure sharing for rewards history and behavioral data.\n </li>\n <li>\n  Operationalize the platform: establish monitoring, alerts, and playbooks for accrual failures, duplicate redemptions, balance mismatches, and partner outage handling.\n </li>\n <li>\n  Lead delivery: produce Solution/Sequence diagrams, integration specs, data contracts, and test strategies; guide Admins/Developers/QA; conduct design reviews and readiness checks.\n </li>\n <li>\n  Stakeholder engagement: collaborate with Product, Marketing, Member Services, Risk/Compliance, and Legal to ensure compliant experiences and successful partner campaigns.\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  Requirements:\n </strong>\n</p>\n<p>\n <strong>\n  <u>\n   Salesforce &amp; Loyalty Domain:\n  </u>\n </strong>\n</p>\n<ul>\n <li>\n  Deep expertise in Salesforce Loyalty Cloud: program design (tiers, currencies, accrual/redemption rules, member profiling), benefit catalogs, promotions, vouchers, points expiration, partner programs, and liability tracking.\n </li>\n <li>\n  Salesforce Core &amp; Clouds: Sales and Service Clouds\n </li>\n <li>\n  FSC data model alignment (Persons, Households/Relationships, Financial Accounts, Card/Loan objects) to loyalty member profiles and segments.\n </li>\n <li>\n  Experience Cloud member portal/app surfacing loyalty dashboards, status, offers, and rewards history.\n </li>\n <li>\n  Marketing Cloud/Engagement + Personalization (Interaction Studio) or Data Cloud for segmentation, decisioning, and triggered journeys (earn/burn confirmations, targeted cross sell).\n </li>\n <li>\n  Service Cloud case flows for points disputes, manual adjustments, partner redemptions, and loyalty SLAs.\n </li>\n <li>\n  Mobile &amp; Web: designing mobile ready loyalty experiences (in app wallets, push, deep links, QR/barcode redemption, Apple/Google Wallet passes), and API first components for web/mWeb.\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  <u>\n   Integration &amp; Data:\n  </u>\n </strong>\n</p>\n<ul>\n <li>\n  Real time and batch integrations with core banking, cards, merchant partners, and payment rails.\n </li>\n <li>\n  Event driven patterns (Platform Events/Change Data Capture), MDM/Golden Member, and Data Cloud harmonization.\n </li>\n <li>\n  Offer decisioning via rules engines (Flow, Apex, Decision Tables) and/or external decisioning platforms.\n </li>\n <li>\n  Security, Risk &amp; 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