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The successful candidate will play a crucial role in ensuring the supportability of pre-release products by closely partnering with Product Engineering, Product Management, and Insights teams.<br/><br/><h3> Responsibilities</h3><br/><ul> <br/> <li>  Act as the primary liaison between Customer Technical Success and Product Engineering, Product Management, and Insights teams to ensure pre-release products are supportable and meet customer needs. </li> <br/> <li>  Collaborate with Product Engineering to identify potential technical issues in pre-release products and develop strategies to mitigate them. </li> <br/> <li>  Work closely with Product Management to understand product roadmaps, feature sets, and customer expectations, providing feedback on supportability aspects. </li> <br/> <li>  Utilize Insights team data to analyze customer feedback and support trends, contributing to the continuous improvement of pre-release product supportability. </li> <br/> <li>  Develop and maintain 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<br/></ul><br/><br/><h3> Preferred Qualifications</h3><br/><ul> <br/> <li>  Experience working in a SaaS environment or with cloud-based products. </li> <br/> <li>  Knowledge of Autodesk products and solutions. </li> <br/> <li>  Certification in Project Management or a related field. </li> 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