Smile Brands, based in Costa Mesa, California, is one of the largest providers of dental support services in the United States. Smile Brands supports a portfolio of over 75 brands including well-known regional brands; Bright Now! Dental, Castle Dental, Merit Dental, Midwest Dental, Monarch Dental, and Mondovi Dental. The company provides comprehensive business services through exclusive long-term agreements with affiliate dental groups allowing affiliated practices to spend more time caring for patients and less time on the administrative, marketing, and financial aspects of operating a dental office. The organization receives frequent recognition for its award-winning culture and has been recognized as a Best Place to Work by Glassdoor, Comparably, Stevie® Awards, and more.
\r\n\r\nSmile Brands India works hand-in-hand with our US operations to shape the future of dental care. We bring together deep business expertise, specialized capabilities, and operational excellence to support our affiliated dental practices and help the company grow. Guided by our vision, Smiles for Everyone!®, we foster a workplace culture built on respect, collaboration, and process excellence. We believe every interaction is an opportunity to create meaningful experiences for providers, patients, team members, and the communities we serve.
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Smile Brands, based in Costa Mesa, California, is one of the largest providers of dental support services in the United States. Smile Brands supports a portfolio of over 75 brands including well-known regional brands; Bright Now! Dental, Castle Dental, Merit Dental, Midwest Dental, Monarch Dental, and Mondovi Dental. The company provides comprehensive business services through exclusive long-term agreements with affiliate dental groups allowing affiliated practices to spend more time caring for patients and less time on the administrative, marketing, and financial aspects of operating a dental office. The organization receives frequent recognition for its award-winning culture and has been recognized as a Best Place to Work by Glassdoor, Comparably, Stevie® Awards, and more.
\r\n\r\nSmile Brands India works hand-in-hand with our US operations to shape the future of dental care. We bring together deep business expertise, specialized capabilities, and operational excellence to support our affiliated dental practices and help the company grow. Guided by our vision, Smiles for Everyone!®, we foster a workplace culture built on respect, collaboration, and process excellence. We believe every interaction is an opportunity to create meaningful experiences for providers, patients, team members, and the communities we serve.
\r\n\r\n","short_description":"
Smile Brands, based in Costa Mesa, California, is one of the largest providers of dental support services in the United States. Smile Brands supports a portfolio of over 75 brands including well-known regional brands like Bright Now! Dental, Castle Dental, Merit Dental, Midwest Dental, Monarch Dental, and Mondovi Dental. The company provides comprehensive business services through exclusive long-term agreements with affiliate dental groups allowing affiliated practices to spend more time caring for patients and less time on the administrative, marketing, and financial aspects of operating a dental office. The organization receives frequent recognition for its award-winning culture and has been recognized as a Best Place to Work by Glassdoor, Comparably, Stevie® Awards, and more.
\r\n\r\n© 2026 Smile Brands. All Rights Reserved. | Privacy Policy
","about_us":"Smile Brands, based in Costa Mesa, California, is one of the largest providers of dental support services in the United States. Smile Brands supports a portfolio of over 75 brands including well-known regional brands like Bright Now! Dental, Castle Dental, Merit Dental, Midwest Dental, Monarch Dental, and Mondovi Dental. The company provides comprehensive business services through exclusive long-term agreements with affiliate dental groups allowing affiliated practices to spend more time caring for patients and less time on the administrative, marketing, and financial aspects of operating a dental office. The organization receives frequent recognition for its award-winning culture and has been recognized as a Best Place to Work by Glassdoor, Comparably, Stevie® Awards, and more.
© 2026 Smile Brands. All Rights Reserved. | Privacy Policy
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3 years","job_qualifications":[""],"screening_questions":[{"id":"0895663c-a42e-4e20-9a92-d4ffda62f6de","question_number":1,"description":"How many years of experience do you have in RCM?","question_type":"MCSA","question_options":[{"option":"Less than 6 months","option_id":1},{"option":"6-12 months","option_id":2},{"option":"More than 1 year","option_id":3},{"option":"More than 2 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"eddac9df-495e-4000-ba98-2fca8da26345","question_number":2,"description":"How many years of experience do you have in ERA / EOB?","question_type":"MCSA","question_options":[{"option":"Less than 6 months","option_id":1},{"option":"6-12 months","option_id":2},{"option":"More than 1 year","option_id":3},{"option":"More than 2 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"727361dd-f038-4ea4-96a6-f2a5a7e63a70","question_number":3,"description":"How many years of experience do you have in Insurance?","question_type":"MCSA","question_options":[{"option":"Less than 6 months","option_id":1},{"option":"6-12 months","option_id":2},{"option":"More than 1 year","option_id":3},{"option":"More than 2 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"65c1643f-220b-4573-aa91-6de2054390b8","question_number":4,"description":"How many years of experience do you have in Invoice Processing\n/ Invoicing?","question_type":"MCSA","question_options":[{"option":"Less than 6 months","option_id":1},{"option":"6-12 months","option_id":2},{"option":"More than 1 year","option_id":3},{"option":"More than 2 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"1660c852-d192-46d9-9049-d41cc60c50cb","question_number":5,"description":"If selected, would you be willing to relocate to Bangalore?","question_type":"MCSA","question_options":[{"option":"Yes, willing to relocate","option_id":1},{"option":"No, not willing to relocate","option_id":2},{"option":"I am based in Bangalore","option_id":3}]},{"id":"402494a7-25c2-43df-ae36-e51eaa8d4fc4","question_number":6,"description":"What is your overall experience?","question_type":"MCSA","question_options":[{"option":"0-1 year","option_id":1},{"option":"1-3 years","option_id":2},{"option":"3-5 years","option_id":3},{"option":"5+ years","option_id":4}]}],"title":"Orthodontic Insurance Collection Specialist","description":"About Smile Brands:
At Smile Brands, we value our team as our most important asset. We are dedicated to creating a supportive and inclusive environment where every team member has the opportunity to thrive. Our commitment to fostering a culture of collaboration, continuous growth, and active community involvement ensures that we not only meet our goals but exceed them together .Become a part of a team that is passionate about making a difference in the lives of patients and in the communities we serve. At Smile Brands, your work matters, and your contributions are recognized and celebrated.
About RCM:
Revenue Cycle Management (RCM) is responsible for optimizing the financial performance of the organization by managing the end-to-end revenue cycle from payment posting, insurance collections, credentialing, fee schedule management, contracting, and insurance accounts receivable resolution. Our primary purpose is to ensure accurate reimbursement, maximize cash flow, reduce revenue leakage, maintain payer compliance, and provide the operational insights needed to support sustainable growth across the organization.
RCM is a highly collaborative function that works closely with Operations, Finance, IT, Clinical Leadership, Human Resources, and external payer partners. The team combines deep expertise in dental revenue cycle operations, analytics, process improvement, and customer service to ensure our practices receive timely and accurate reimbursement while delivering exceptional patient experience.
Responsibilities:
Qualifications:
Education:
Experience:
Required Skills:
Job Summary:
Under the direction of the Orthodontic Insurance Supervisor, the Orthodontic Insurance Specialist is responsible for the timely follow-up and resolution of routine insurance claim denials, unpaid claims, and payer inquiries. This role focuses on foundational collections of activities, accurate account documentation, and adherence to departmental productivity and quality standards.
This position will require constant contact with insurance company representatives and dental practices.
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