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Bangalore | International Voice process | Customer support\n</p>\n<p>\n <br/>\n</p>\n<p>\n ????\n <strong>\n  4rth April , Saturday\n </strong>\n | ?\n <strong>\n  ????0:3???? ????????– 5:???????? ????????\n </strong>\n</p>\n<p>\n ????\n <strong>\n  address:\n </strong>\n No. 23 &amp; 24, AMR Tech Park, Building 2A, Ground Floor Hongasandara Village, Off Hosur Road, Bommanahalli, Bangalore, IN-KA, 560068, IN\n</p>\n<p>\n AMR Tech Park work place\n <a>\n  https://share.google/cZXWFyXcao9qDTh6Z\n </a>\n</p>\n<p>\n <br/>\n</p>\n<p>\n We’re hiring experienced professionals from international contact centers (voice process) for Bangalore location.\n</p>\n<p>\n <br/>\n</p>\n<p>\n ? ????????????????????????????????????????????????:\n</p>\n<ul>\n <li>\n  3.6+ years of experience in an international contact center (Inbound Voice)\n </li>\n <li>\n  Excellent communication and active listening skills to handle US customers effectively\n </li>\n <li>\n  Prior experience in US/UK/Australian customer support with understanding of regional customer behavior and expectations\n </li>\n <li>\n  Handle inbound customer calls and resolve queries in a timely and professional manner\n </li>\n <li>\n  Deliver high-quality customer service while adhering to defined processes and SLAs\n </li>\n <li>\n  Exhibit empathy and patience while dealing with diverse customer scenarios\n </li>\n <li>\n  Meet individual and team performance metrics such as AHT, CSAT, and productivity targets\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n ???? ????????????????????\n</p>\n<ul>\n <li>\n  Team leader operations\n </li>\n <li>\n  Quality specialist\n </li>\n <li>\n  AM Quality\n </li>\n <li>\n  Assistant manager Operations\n </li>\n <li>\n  Manager Operations\n </li>\n <li>\n  Process trainers\n </li>\n <li>\n  Voice and Accent trainers\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n ???? ???????????? ???????????????? ?????????\n</p>\n<ul>\n <li>\n  Leading US Healthcare brand\n </li>\n <li>\n  Fast-track growth &amp; leadership opportunities\n </li>\n <li>\n  Attractive benefits &amp; rewards\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n ????????????’???? ????????????????????????: Resume, Govt ID &amp; Passport-size photo\n</p>\n<p>\n <br/>\n</p>\n<p>\n Walk in &amp; meet our recruitment team: Himanshi\n <strong>\n  :\n </strong>\n 8660900131 | himanshi.kanwar@sagility.com\n</p>\n<p>\n</p>","employment_type":null,"industry":"","job_template":false,"country":{"name":"India","country_code":"IN","region":"Asia"},"is_job_displayable":true,"job_url":"https://talent500.com/jobs/sagility/operations-team-lead-bangalore-urban-T500_CMP2665_15820_4389065004","created_at":"2026-04-02T21:40:05.823745+05:30","updated_at":"2026-04-08T22:10:04.077162+05:30","title_alias_1":null,"slug":"operations-team-lead-bangalore-urban-T500_CMP2665_15820_4389065004","summary":null,"typical_workday":null,"what_you_offer":null,"what_you_need_to_succeed":null,"responsibilities":null,"type":null,"min_experience_years":3,"max_experience_years":5,"ctc_unit":"LPA","is_featured_job":false,"is_active":true,"job_code":"T500_CMP2665_15820_4389065004","external_id":null,"external_job_code":"15820_4389065004","is_anonymized":false,"mercurial_skills":null,"open_date":"2026-04-02T21:40:05.813463+05:30","published_at":"2026-08-04T05:30:00+05:30","anonymization_needed":null,"anonymized_description":null,"xml_feed_anonymization":null,"unregistered_user_anonymization":null,"registered_user_anonymization":null,"pre_application_email_anonymization":null,"mettl_account":null,"job_table_sub_head":null,"job_table_short_desc":null,"is_remote":false,"job_video":null,"job_video_title":null,"job_video_description":null,"job_image_url":null,"role_summary":null,"syndication_control":true,"syndication_status":"new","syndication_job_title_alias":null,"sourcing_requirements_updated_at":null,"t500_sourcing_control":true,"status":"open","job_redirection_url":"https://click.appcast.io/t/Siwv4JX0ZckstruvLEiSTXE-YjSjycmRU3f7Y01mkmGhG3V4icfW2P_dFFTqV9tWUk3vqdoXK9ivY12AW3q7Yg==","is_external_job":true,"is_leadership_job":false,"leadership_confidentiality_level":null,"pricing_type":"cpc","recruiter":"1154daea-f24c-4f7f-aad6-494543ee6112","category":38,"job_sub_category":25,"role":null,"job_function":null,"job_sub_function":null,"naukri_industry":null,"naukri_functional_area":null,"naukri_role":null,"role_category":null,"linkedin_industry":null,"syndication_partners":[],"candidate_job_status":null,"candidate_job_id":null,"mettl_assessment_to_be_taken":false,"company_font_data":{"font-family":"Montserrat","url":"https://fonts.googleapis.com/css2?family=Montserrat:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap"}}