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This role focuses on\n <strong>\n  day?to?day SD?WAN stability, BGP?based routing, incident response, lifecycle management, and automation\n </strong>\n , with exposure to multiple SD?WAN platforms such as\n <strong>\n  VMware VeloCloud, Cisco SD?WAN (Viptela), Fortinet, Aruba/Silver Peak\n </strong>\n , or similar technologies.\n</p>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  Key Responsibilities\n </strong>\n</p>\n<ul>\n <li>\n  Provide\n  <strong>\n   L2/L3 operational support\n  </strong>\n  for WAN and SD?WAN services across geographically distributed sites using platforms such as\n  <strong>\n   VMware VeloCloud (preferred), Cisco SD?WAN, Fortinet Secure SD?WAN, Aruba EdgeConnect\n  </strong>\n  , or equivalent.\n </li>\n <li>\n  Participate in\n  <strong>\n   On?Call rotation\n  </strong>\n  (including weekends/after hours as required) to restore WAN outages and critical connectivity incidents within SLA.\n </li>\n <li>\n  Monitor WAN and SD?WAN health using tools such as\n  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including EOL/EOS router replacements and SD?WAN edge refresh programs.\n </li>\n <li>\n  Perform\n  <strong>\n   Cisco IOS upgrades\n  </strong>\n  , SD?WAN edge software upgrades, and assist with WAN hardware lifecycle management.\n </li>\n <li>\n  Plan and execute\n  <strong>\n   maintenance window activities\n  </strong>\n  , including WAN cutovers, SD?WAN turn?ups, migrations, ISP transitions, and post?change validation.\n </li>\n <li>\n  Create and follow\n  <strong>\n   Method of Procedure (MOP)\n  </strong>\n  documents and coordinate with\n  <strong>\n   ISPs, carriers, and field engineers\n  </strong>\n  .\n </li>\n <li>\n  Ensure\n  <strong>\n   configuration standardization and compliance\n  </strong>\n  across WAN routers and SD?WAN devices.\n </li>\n <li>\n  Support\n  <strong>\n   incident, problem, and RCA processes\n  </strong>\n  , with clear documentation and stakeholder communication.\n </li>\n <li>\n  Work closely with\n  <strong>\n   LAN, Wireless, Security, Voice, and Service Desk teams\n  </strong>\n  to ensure end?to?end connectivity and application reachability.\n </li>\n <li>\n  Support\n  <strong>\n   network segmentation and security integration\n  </strong>\n  , coordinating routing and traffic?steering with firewall and security teams.\n </li>\n <li>\n  Identify opportunities to\n  <strong>\n   automate WAN and SD?WAN operations\n  </strong>\n  using\n  <strong>\n   Python, Ansible, or similar tools\n  </strong>\n  .\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  What Would Your Day Look Like?\n </strong>\n</p>\n<ul>\n <li>\n  Review\n  <strong>\n   WAN/SD?WAN health dashboards\n  </strong>\n  , ISP status, BGP adjacencies, and alerts at the start of the day.\n </li>\n <li>\n  Handle incidents involving\n  <strong>\n   ISP failures, BGP instability, SD?WAN tunnel drops\n  </strong>\n  , and application performance issues.\n </li>\n <li>\n  Proactively monitor routing stability and\n  <strong>\n   failover/path optimization behavior\n  </strong>\n  .\n </li>\n <li>\n  Work with\n  <strong>\n   ISPs, telcos, and site teams\n  </strong>\n  to resolve circuit and last?mile issues.\n </li>\n <li>\n  Analyze recurring WAN defects and contribute to\n  <strong>\n   continuous improvement initiatives\n  </strong>\n  .\n </li>\n <li>\n  Execute planned maintenance such as\n  <strong>\n   IOS upgrades, SD?WAN edge upgrades, new site turn?ups\n  </strong>\n  , and router refreshes.\n </li>\n <li>\n  Prepare and execute\n  <strong>\n   MOP?based changes\n  </strong>\n  , perform validations, and share post?change reports.\n </li>\n <li>\n  Participate in\n  <strong>\n   On?Call support\n  </strong>\n  , providing timely restoration, updates, and RCAs.\n </li>\n <li>\n  Develop or enhance\n  <strong>\n   automation scripts\n  </strong>\n  to reduce manual WAN/SD?WAN operational effort.\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  Who Are We Looking For?\n </strong>\n</p>\n<ul>\n <li>\n  Bachelor’s Degree (or equivalent) in\n  <strong>\n   Engineering / Technology\n  </strong>\n  .\n </li>\n <li>\n  <strong>\n   3–6 years of enterprise networking experience\n  </strong>\n  , with:\n </li>\n <li>\n  <strong>\n   3+ years of hands?on WAN / SD?WAN operational experience\n  </strong>\n </li>\n <li>\n  Experience working on\n  <strong>\n   router lifecycle, refresh, or EOL/EOS activities\n  </strong>\n </li>\n <li>\n  <strong>\n   2+ years of BGP?based WAN routing\n  </strong>\n  experience\n </li>\n <li>\n  Hands?on exposure to\n  <strong>\n   SD?WAN platforms such as VMware VeloCloud (preferred), Cisco SD?WAN (Viptela), Fortinet, Aruba/Silver Peak\n  </strong>\n  , or similar\n </li>\n <li>\n  Strong understanding of\n  <strong>\n   WAN fundamentals\n  </strong>\n  : BGP, QoS, NAT, ACLs, IP SLA, ISP redundancy, and HA designs.\n </li>\n <li>\n  Experience supporting\n  <strong>\n   large or distributed enterprise WAN environments\n  </strong>\n  .\n </li>\n <li>\n  Comfortable 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