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This role oversees credit evaluation, collections strategy, cash flow optimization, risk mitigation, and team performance while ensuring alignment with company objectives. The individual will partner closely with Sales, Finance, Customer Success, and Executive Leadership to balance revenue growth with prudent credit risk management.<br/><br/><h3> Responsibilities</h3><br/><h4> Credit Risk Management</h4><br/><ul> <br/> <li>  Lead the review, approval, and monitoring of customer credit requests across global regions </li> <br/> <li>  Establish and maintain credit policies, procedures, and approval frameworks </li> <br/> <li>  Evaluate customer financial health, creditworthiness, and risk exposure </li> <br/> <li>  Recommend credit limits, payment terms, and risk mitigation measures </li> <br/> <li>  Monitor credit portfolios and identify emerging risks </li> <br/></ul><br/><br/><h4> Global Collections Leadership</h4><br/><ul> <br/> <li>  Develop and execute collection strategies to maximize cash flow and reduce delinquency </li> <br/> <li>  Drive reduction of DSO (Days Sales Outstanding) and overdue receivables </li> <br/> <li>  Oversee collection activities across AMER, EMEA, and APAC regions </li> <br/> <li>  Escalate high-risk accounts and develop recovery plans </li> <br/> <li>  Ensure compliance with local regulations and business practices in each region </li> <br/></ul><br/><br/><h4> Team Leadership</h4><br/><ul> <br/> <li>  Lead, coach, and develop a global team of credit and collections professionals </li> <br/> <li>  Set performance goals and establish accountability measures </li> <br/> <li>  Conduct regular performance reviews and career development discussions </li> <br/> <li>  Foster a high-performance, customer-focused culture </li> <br/></ul><br/><br/><h4> Stakeholder Management</h4><br/><ul> <br/> <li>  Partner with Sales, Finance, Legal, Customer Success, and Operations teams </li> <br/> <li>  Support contract negotiations related to payment terms and credit risk </li> <br/> <li>  Provide recommendations to senior leadership regarding risk exposure and collection performance </li> <br/> <li>  Act as an escalation point for complex customer situations </li> <br/></ul><br/><br/><h4> Reporting &amp; Analytics</h4><br/><ul> <br/> <li>  Review and monitor KPIs including: DSO, Collection Effectiveness Index, Aging performance, Bad debt exposure, Cash collections performance </li> <br/> <li>  Prepare executive-level reporting and business reviews </li> <br/> <li>  Drive process improvements through data analysis and automation initiatives </li> <br/></ul><br/><br/><h4> Process Improvement &amp; Controls</h4><br/><ul> <br/> <li>  Identify opportunities to improve efficiency and scalability </li> <br/> <li>  Implement best practices in credit risk assessment and collections management </li> <br/> <li>  Support ERP and collections tool optimization initiatives </li> <br/> <li>  Ensure compliance with internal controls and audit requirements </li> <br/></ul><br/><br/><h3> Minimum Qualifications</h3><br/><h4> Education</h4><br/>Bachelor's degree in Finance, Accounting, Business Administration, or related field. 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