We are a highly successful 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive.
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FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive.
FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the country’s talented workforce and advance their capabilities to serve their clients better.
Role Title: Location Scheduling Services Manager I IND
Position Summary:
The Location Scheduling Services Manager I IND role leads and develops a team of scheduling specialists and provides leadership to a local scheduling service team to drive outstanding location scheduling services providing exceptional customer service, internally and externally. Drives implementation of scheduling methodologies and implements key initiatives and works to stabilize and improve key processes, including training development of team members. Partner with leadership to create strategic recommendations on processes and systems to improve productivity and provide additional client value. Liaisons with various departments in support of company and operation goals and objectives related to the delivery of FM Global products and reducing the overall risk exposures of our clients. The leader will work closely with the Global & Regional Location Scheduling Services managers to continuously optimize our services by balancing effectiveness and efficiency to positively impact client experience while managing financial impact. There is also a necessity to keep abreast of local scheduling considerations which affect scheduling delivery (restricted territories and changing conditions). The leader will facilitate gathering, monitoring and reporting critical metrics for the scheduling team to aid in continuous improvement.
Job Responsibilities:
Skill and Experience:
Must Have Skills:
Education and Certifications:
Work location: Bengaluru
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