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This role partners with Finance, Accounting, Procurement, and IT to build, support, and enhance solutions across Oracle Fusion Cloud, with responsibility for integrations, reporting, troubleshooting, and period-close support.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Provide top-notch support for associates experiencing problems.</li><li>Troubleshoot issues and work to identify a solution that fixes problems or allows associates to move forward.</li><li>Monitor request, incident, and problem queues.</li><li>Coordinate and collaborate with other IT teams to troubleshoot problems that span multiple teams and disciplines.</li><li>Support and enhance Oracle Financials Cloud including GL, AP, Cash Management, Projects and Fixed Assets, and SLA.</li><li>Manage and optimize Oracle Expense processes and configurations.</li><li>Support Oracle Finance Procurement Requisition flows and approval routing.</li><li>Assist Finance teams with period close, reconciliation, and resolving system blockers.</li></ul><p><strong>Integration &amp; Automation:</strong></p><ul><li>Support and troubleshoot custom integrations using Oracle Integration Cloud (OIC).</li><li>Update and change custom integrations using Oracle Integration Cloud (OIC).</li><li>Support, troubleshoot, enhance automate solutions using EPM Automate scripting.</li><li>Support GL batch importing and troubleshoot loading errors.</li><li>Monitor integrations and troubleshoot errors; update alerting as needed</li><li>Work with external/internal systems to ensure stable and secure data flows.</li></ul><p><strong>Reporting &amp; Analytics:</strong></p><ul><li>Develop OTBI analyses, subject areas, and dashboards (OTBI / Reports).</li><li>Build and maintain BI Publisher (BIP) data models, templates, and scheduled jobs.</li><li>Assist functional teams with ad-hoc reporting needs and performance improvements.</li></ul><p><strong>Operations, Support &amp; Governance:</strong></p><ul><li>Troubleshoot production issues across integrations, reports, periods, and financial modules.</li><li>Follow and support ITIL incident/change/problem management processes.</li><li>Handle Oracle Support Requests (SRs), escalation, documentation, and lifecycle tracking.</li><li>Provide clear line-of-business updates on system incidents, planned outages, and enhancements.</li><li>Maintain technical documentation, SOPs, and architecture diagrams.</li></ul><p><strong>Required Skills &amp; 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