{"id":"cc048c4f-4c18-40d1-a9e7-d5ab0b1b5ce8","company":{"id":"db5e74ee-d19d-433c-b7c4-0b9f3fc385c8","company_stack":[],"company_gallery":[],"company_stats":[],"company_about_section":{"name":"Zurich Capability Center","video_link":null,"description":"<p>As Zurich strengthens its global technology capabilities, the Zurich Capability Center is a key step toward an AI-native, connected future. Located in Hyderabad, this technology hub empowers talented people to work on meaningful projects with global reach and impact. 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Our teams lead digital innovation, integrating AI, automation, data, and cloud to deliver secure, scalable solutions that support customers, markets, and colleagues worldwide.</p>","short_description":"<p><strong>Zurich Insurance Group (Zurich)</strong>&nbsp;is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than <em><strong>82</strong></em>&nbsp;million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.</p>\r\n\r\n<p>Reflecting its purpose to &lsquo;create a brighter future together,&rsquo; Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil&rsquo;s Atlantic Forest.</p>\r\n\r\n<p>The Group has more than<em><strong>&nbsp;65,000&nbsp;</strong></em>employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.</p>\r\n\r\n<p><strong>Disclaimer:</strong><br />\r\n<br />\r\nZurich Capability Center serves as Zurich Insurance Group&rsquo;s global capability center, dedicated to driving business-critical technology initiatives and strategic operations that enable global platforms, innovation, and enterprise-wide impact. It operates as a technology and operations hub supporting Zurich&rsquo;s businesses worldwide.<br /></p>\r\n\r\nZurich Capability Center is a separate legal entity from Zurich Kotak General Insurance (formerly Kotak General Insurance). Zurich Kotak General Insurance is a joint venture that combines Zurich Insurance Group&rsquo;s global expertise with Kotak&rsquo;s strong presence in the Indian market. It is an insurance entity focused on delivering tailored non-life insurance solutions, including motor, health, and travel insurance, within India.</p>","about_us":"<p><strong>Zurich Insurance Group (Zurich)</strong>&nbsp;is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than <em><strong>82</strong></em>&nbsp;million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.</p>  <p>Reflecting its purpose to &lsquo;create a brighter future together,&rsquo; Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil&rsquo;s Atlantic Forest.</p>  <p>The Group has more than<em><strong>&nbsp;65,000&nbsp;</strong></em>employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at <a href=\"http://www.zurich.com/\" id=\"menur19t\" rel=\"noreferrer noopener\" target=\"_blank\" title=\"http://www.zurich.com/\">www.zurich.com</a>.</p>  <p><strong>Disclaimer:</strong><br /> <br /> Zurich Capability Center serves as Zurich Insurance Group&rsquo;s global capability center, dedicated to driving business-critical technology initiatives and strategic operations that enable global platforms, innovation, and enterprise-wide impact. It operates as a technology and operations hub supporting Zurich&rsquo;s businesses worldwide.<br /> Zurich Capability Center is a separate legal entity from Zurich Kotak General Insurance (formerly Kotak General Insurance). Zurich Kotak General Insurance is a joint venture that combines Zurich Insurance Group&rsquo;s global expertise with Kotak&rsquo;s strong presence in the Indian market. It is an insurance entity focused on delivering tailored non-life insurance solutions, including motor, health, and travel insurance, within India.</p>","video_link":null,"logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_logos/zurich-best-fit_9204040ee81545088c0cdd427f4f0c53.png","job_logo":"uploads/company_images/Picture1zurich.png","job_logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_job_logos/Picture1zurich_7667ca39c31243ec82e3a48aad51fccd.png","show_powered_by_talent500_logo":false,"website":null,"redirect_logo_url":"https://talent500.com/zurichcapabilitycenter","linkedIn":null,"facebook":null,"twitter":null,"instagram":null,"hero_type":"1","nav_bar_color":null,"nav_items_color":"#FFFFFF","gallery_heading":"Gallery","company_image_url":"","meta_title":null,"meta_description":"","hero_h1":null,"hero_h2":null,"primary_color":"#2167AE","secondary_color":"#2167AE","cta_text":null,"jobs_subtitle":null,"mission":null,"stack_section_title":null,"stack_section_description":"","powered_by_logo_url":"https://d36dj8u11ystvj.cloudfront.net/Talent500_PoweredBy+(1).png","cta_bg_color":"#FFFFFF","cta_text_color":"#2167AE","cta_border_color":"#FFFFFF","h1_font_size":null,"h2_font_size":null,"h3_font_size":null,"h4_font_size":null,"body_size_1":null,"body_size_2":null,"h1_font_w":null,"h2_font_w":null,"h3_font_w":null,"h4_font_w":null,"body_w_1":null,"body_w_2":null,"public_name":null,"use_public_name":false,"unique_id":"bca350c3-d0e0-4f19-a494-c388ceda88e7","head_favicon_url":"","head_title":null,"privacy_policy_name":"Privacy Policy","privacy_policy_url":null,"mandate_privacy_policy":null,"ticker_title":null,"publish":true,"company_font_family":"5","use_company_font_on_jobs_page":true,"gallery_section_name":null,"about_section_name":"Zurich Capability Center","testimonial_section_name":null,"benefits_section_name":null,"culture_section_name":null,"jobs_section_name":null,"is_job_displayable":true,"is_onboarding_skip":false,"company_specific_workflow":0,"third_party_company":false,"is_vendor_third_party_company":false,"priority_order":0,"order_of_about_role":1,"order_of_about_company":2,"whatsapp_company_logo":null,"whatsapp_company_logo_url":"","whatsapp_job_bg_color":null,"whatsapp_job_text_color":null,"engagement_type":null,"font_family":52},"location":"Hyderabad","primary_skills":["Azure or LDAP","Sailpoint or IIQ or Identity IQ or Sailpoint IIQ","IAM or Identity Access Management","Active Directory","Provisioning or JML"],"secondary_skills":["Beanshell or SQL or AI-First"],"experience_range":"5 - 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SailPoint IIQ","description":"<p><strong>Application Subject Matter Specialist (IAM Support Analyst)</strong></p><p><strong>Your Role</strong></p><p>The SailPoint IdentityIQ (IIQ) Support Analyst is responsible for providing advanced operational and technical support for the organization’s SailPoint IdentityIQ platform. This role focuses on incident resolution, service request fulfillment, and ongoing operational stability of IAM services. The analyst will work closely with IAM engineers, application teams, and security stakeholders to ensure reliable identity lifecycle management and access governance processes.</p><p><strong>Key Responsibilities</strong></p><p><strong>Operational &amp; Technical Support</strong></p><p><strong>Identity Governance &amp; Administration</strong></p><p><strong>Integrations &amp; Platform Support</strong></p><p><strong>Incident, Change, and Compliance Support</strong></p><p><strong>Documentation &amp; Continuous Improvement</strong></p><p><strong>Work Environment &amp; Requirements</strong></p><p><strong>Technical Skills</strong></p><ul><li>Provide Level 2 support for SailPoint IdentityIQ, resolving complex incidents and service requests</li><li>Monitor and manage SailPoint IIQ jobs, tasks, and workflows, including aggregation, provisioning, certifications, and maintenance activities</li><li>Troubleshoot failures related to access requests, provisioning, de-provisioning, certifications, and lifecycle events</li><li>Perform root cause analysis and recommend corrective and preventive actions</li><li>Support Joiner, Mover, and Leaver (JML) processes across enterprise systems</li><li>Validate access assignments, roles, and entitlements to ensure compliance with internal policies</li><li>Assist with user access certifications and attestations, including resolving campaign issues and reviewer escalations</li><li>Support and troubleshoot SailPoint connectors and integrations, including Active Directory, Azure AD, LDAP, HR systems, databases, and business applications</li><li>Analyze SailPoint, application, and system logs to diagnose errors and performance issues</li><li>Support workflow execution and basic rule troubleshooting (BeanShell) under guidance of IAM engineering teams</li><li>Document incidents, problems, and resolutions in the ITSM tool in accordance with process standards</li><li>Support audit and compliance activities by providing evidence related to access reviews and provisioning controls</li><li>Participate in change management activities, including platform upgrades, patches, and regression testing</li><li>Maintain and update operational procedures, runbooks, and knowledge base articles</li><li>Identify trends in incidents and recommend process or automation improvements</li><li>Adhere to IAM SLAs, controls, and security best practices</li><li>May require working in shifts</li><li>Participation in on-call rotation or after-hours support for critical incidents</li><li>Support scheduled maintenance or release activities outside normal business hours</li><li>Practical experience supporting SailPoint IdentityIQ in a production environment</li><li>Strong understanding of IAM concepts, including identity lifecycle management, access governance, and RBAC</li></ul><p><strong>Working knowledge of: </strong></p><p><strong>Candidate Data Privacy Notice</strong></p><p><strong>Applicability of This Notice</strong> This job posting relates to opportunities with Zurich Digital International Private Ltd. (“<strong>Zurich</strong>”) and is published with the support of ANSR Inc., (“<strong>ANSR</strong>”) an authorised recruitment service provider engaged by Zurich for its hiring activities.</p><p><strong>Participation in the Recruitment Process</strong> : When you apply for this role, personal data provided as part of your application (such as your name, email address, contact details, address, financial information, background information, medical history, and details of previous employers/employment) is collected for the purposes of recruitment and selection and may be reviewed by Zurich, and transferred/disclosed to Zurich’s affiliates, subsidiaries, and related entities and ANSR (“<strong>Transferees</strong>”), solely for recruitment and selection purposes (in accordance with their respective privacy policies).</p><p>The Transferees maintain at least the same level of protection for your data as maintained by Zurich, and do not further transfer/disclose/share or publish your data.</p><p>For information on how your personal data is processed by ANSR, including your rights and how to contact the relevant data protection office, please review:\n– ANSR Privacy Policy: ”</p><ul><li>Active Directory and Azure AD</li><li>LDAP fundamentals</li><li>Java-based applications and log analysis (e.g., Tomcat logs)</li><li>Familiarity with SQL, REST APIs, and XML/JSON</li></ul><p><strong>You understand and acknowledge: </strong></p><p>By submitting your interest in any of our vacancies, you consent to the collection, storage, transfer, disclosure, and processing of your personal information and/or sensitive personal data or information.</p><p>In case of any complaints or queries in regard to your personal information, please contact our data protection/grievance redressal officer: Arun Subramanian ().</p><ul><li>You have the option not to provide your data (in which case we may not be able to process your application);</li><li>You have the option to review, correct/amend your data;</li><li>You have the option to withdraw your consent from processing your data;</li><li>Your data is retained until the purpose for its collection is served; and</li><li>Zurich uses reasonable security measures to help protect against the unauthorized access, loss, misuse and alteration of the personal information under our control. However, no method of transmission over the internet, or method of electronic storage, is completely secure.</li></ul>","employment_type":"Full-Time","industry":"","job_template":false,"country":{"name":"India","country_code":"IN","region":"Asia"},"is_job_displayable":true,"job_url":"https://talent500.com/jobs/zurichcapabilitycenter/lead-iam-support-analyst-sailpoint-iiq-hyderabad-T500-26116","created_at":"2026-05-21T17:12:26.598756+05:30","updated_at":"2026-06-24T21:44:33.663416+05:30","title_alias_1":"Lead IAM Support Analyst - SailPoint IIQ","slug":"lead-iam-support-analyst-sailpoint-iiq-hyderabad-T500-26116","summary":null,"typical_workday":null,"what_you_offer":null,"what_you_need_to_succeed":null,"responsibilities":null,"type":null,"min_experience_years":5,"max_experience_years":8,"ctc_unit":"LPA","is_featured_job":false,"is_active":true,"job_code":"T500-26116","external_id":38088,"external_job_code":"ZIRK020","is_anonymized":false,"mercurial_skills":null,"open_date":"2026-05-21T12:46:41.703639+05:30","published_at":"2026-05-21T17:12:25.809128+05:30","anonymization_needed":null,"anonymized_description":null,"xml_feed_anonymization":null,"unregistered_user_anonymization":null,"registered_user_anonymization":null,"pre_application_email_anonymization":null,"mettl_account":null,"job_table_sub_head":null,"job_table_short_desc":null,"is_remote":null,"job_video":null,"job_video_title":null,"job_video_description":null,"job_image_url":"https://wattt.s3.ap-south-1.amazonaws.com/PRODUCTION/T500-26116.png","role_summary":null,"syndication_control":true,"syndication_status":"in_progress","syndication_job_title_alias":"[]","sourcing_requirements_updated_at":null,"t500_sourcing_control":true,"status":"open","job_redirection_url":null,"is_external_job":false,"is_leadership_job":false,"leadership_confidentiality_level":null,"pricing_type":null,"is_auto_apply_eligible":false,"external_apply_url":null,"ats_provider":null,"apply_timeout_seconds":null,"recruiter":"1154daea-f24c-4f7f-aad6-494543ee6112","category":30,"job_sub_category":11,"role":null,"job_function":948,"job_sub_function":1685,"naukri_industry":null,"naukri_functional_area":null,"naukri_role":null,"role_category":588,"linkedin_industry":null,"syndication_partners":["42df20d5-42f7-4c82-88fc-1bf5ce994984"],"candidate_job_status":null,"candidate_job_id":null,"mettl_assessment_to_be_taken":false,"company_font_data":{"font-family":"ZurichSans-Regular","url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/talent500-fonts/fonts/21178577e72645edb21c7c25ad645e69_ZurichSans-Regular.woff"}}