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Businesses worldwide trust our expertise to protect their assets, relying on our comprehensive risk assessments and robust, engineering-based insurance solutions to safeguard against fire, natural disasters, and other perils. Serving over a quarter of the Fortune 500 and major corporations globally, we deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive.&nbsp;</p><p>FM India is a strategic location for driving our global operational efficiency. Our presence in India allows us to leverage the country’s talented workforce and advance our capabilities to serve our clients better. We have diverse corporate functions that emphasize research, advanced technologies like AI and analytics, risk engineering, research, finance, marketing, HR, etc. working together to provide innovative solutions and nurture lasting relationships – from co-workers to clients.&nbsp;</p><p><strong>Role Title: Insurance Workflow Lead</strong></p><p><strong>Position Summary:</strong></p><p>This position is responsible for managing the coordination and distribution of work within the Insurance Product Delivery organization based on workforce availability, expertise, workload demands and regulatory needs.</p><p><strong>Job Responsibilities:</strong></p><ul><li>Manages assigned Operations and associated work to maximize service delivery expertise and leverage the workforce efficiently.</li><li>Liaise with assigned Operations leadership to understand workload priorities and complexities of accounts. Plan and organize workflow to meet all&nbsp;operational processing objectives.</li><li>Manage book of accounts to proactively drive client&nbsp;contract certainty by adhering to timeliness objectives.</li><li>Coordinate priorities with IPD managers located within the Insurance Delivery hubs to meet business and capacity needs. Triage various requests&nbsp;and educate stakeholders on options based on their business needs.</li><li>Collaborate with other Workflow Leads globally to drive consistent and&nbsp;efficient processes and procedures.</li></ul><p><strong>Skill and Experience:</strong></p><ul><li>5 years of experience&nbsp;required to perform essential job functions.</li><li><strong>Additional Experience Qualifier (optional):&nbsp;</strong>5+ years of experience. Preferably in the financial/insurance industry. 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