{"id":"f9d80319-b137-4a22-bfe0-05a5aa96cd34","company":{"id":"a73f01ea-4b25-42e5-9672-a3110db60c62","company_stack":[],"company_gallery":[],"company_stats":[],"company_about_section":null,"company_benefit_section":[],"company_testimonial_section":[],"company_culture_section":[],"onboarding_process":null,"ticker_logos":[],"gtn_companies":[],"role_category":[],"cta_color":"#333333","name":"Zepto","short_name":"CMP193","slug":"zepto","description":null,"short_description":null,"about_us":null,"video_link":null,"logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_logos/New_logoWhite_f3828439e996457db7531ecf9769a3ab.png","job_logo":null,"job_logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_job_logos/T500_nogoTz6_a4600b31ac8d42be8fc807e2392f2e0d.png","show_powered_by_talent500_logo":false,"website":null,"redirect_logo_url":"https://talent500.com//joblist/?search_term=Zepto","linkedIn":null,"facebook":null,"twitter":null,"instagram":null,"hero_type":"1","nav_bar_color":null,"nav_items_color":"#FFFFFF","gallery_heading":"Gallery","company_image_url":"","meta_title":null,"meta_description":null,"hero_h1":null,"hero_h2":null,"primary_color":"#FF9900","secondary_color":"#333333","cta_text":null,"jobs_subtitle":null,"mission":null,"stack_section_title":null,"stack_section_description":null,"powered_by_logo_url":"https://d36dj8u11ystvj.cloudfront.net/Talent500_PoweredBy+(1).png","cta_bg_color":"#FFFFFF","cta_text_color":"#FFA000","cta_border_color":"#FFFFFF","h1_font_size":null,"h2_font_size":null,"h3_font_size":null,"h4_font_size":null,"body_size_1":null,"body_size_2":null,"h1_font_w":null,"h2_font_w":null,"h3_font_w":null,"h4_font_w":null,"body_w_1":null,"body_w_2":null,"public_name":null,"use_public_name":false,"unique_id":"734d977a-d00b-41d9-9c25-7e07cf0df9ab","head_favicon_url":"","head_title":null,"privacy_policy_name":"Privacy Policy","privacy_policy_url":null,"mandate_privacy_policy":null,"ticker_title":null,"publish":false,"company_font_family":"5","use_company_font_on_jobs_page":true,"gallery_section_name":null,"about_section_name":null,"testimonial_section_name":null,"benefits_section_name":null,"culture_section_name":null,"jobs_section_name":null,"is_job_displayable":true,"is_onboarding_skip":false,"company_specific_workflow":0,"third_party_company":true,"is_vendor_third_party_company":true,"priority_order":0,"order_of_about_role":1,"order_of_about_company":2,"whatsapp_company_logo":null,"whatsapp_company_logo_url":"","whatsapp_job_bg_color":null,"whatsapp_job_text_color":null,"engagement_type":null,"font_family":5},"location":"Bengaluru","primary_skills":[],"secondary_skills":[],"experience_range":"8 - 12 years","job_qualifications":["MBA in HR"],"screening_questions":[],"title":"Human Resources Program Manager","description":"<p>\n <strong>\n  Senior Manager II - Program Manager MH HR\n </strong>\n</p>\n<p>\n <strong>\n  Bangalore, Karnataka, India\n </strong>\n</p>\n<p>\n <strong>\n  People &amp; Culture Team\n </strong>\n</p>\n<p>\n <br/>\n</p>\n<p>\n <br/>\n</p>\n<p>\n As the Senior Program Manager for our Mother Hub business entity, you will be the strategic architect of the people supply chain. You won’t just be \"doing HR\"; you will be building the engines that power our entire logistics backbone. Your mission is to design, implement, and scale HR programs—from massive seasonal hiring surges to high-retention engagement models—specifically for our large-scale distribution centers (Mother Hubs).\n</p>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  Key Responsibilities\n </strong>\n</p>\n<p>\n <strong>\n  1. Strategic Workforce Planning &amp; Scaling\n </strong>\n</p>\n<ul>\n <li>\n  <strong>\n   Capacity Modeling:\n  </strong>\n  Partner with Operations to forecast manpower requirements for Mother Hubs, accounting for 10-20x spikes during festive sales (e.g., Diwali, Big Savings Days).\n </li>\n <li>\n  <strong>\n   Blue-Collar Ecosystem:\n  </strong>\n  Oversee the end-to-end lifecycle of thousands of off-role and on-role associates, ensuring seamless vendor management and compliance.\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  2. Program Design &amp; Excellence\n </strong>\n</p>\n<ul>\n <li>\n  <strong>\n   Retention Architect:\n  </strong>\n  Build innovative incentive structures and \"Stay Programs\" to combat the high attrition rates typical of the logistics sector.\n </li>\n <li>\n  <strong>\n   Onboarding at Scale:\n  </strong>\n  Design automated yet high-touch onboarding journeys that get a Mother Hub worker floor-ready in record time.\n </li>\n</ul>\n<p>\n <strong>\n  3. Operational Compliance &amp; Industrial Relations (IR)\n </strong>\n</p>\n<ul>\n <li>\n  <strong>\n   Statutory Rigor:\n  </strong>\n  Ensure 100% compliance with Indian Labor Laws (Factories Act, Contract Labor Act, etc.) across all regional hubs.\n </li>\n <li>\n  <strong>\n   Risk Mitigation:\n  </strong>\n  Proactively manage ground-level grievances and maintain a pulse on the industrial climate to prevent disruptions.\n </li>\n</ul>\n<p>\n <strong>\n  4. Performance &amp; Culture\n </strong>\n</p>\n<ul>\n <li>\n  <strong>\n   Output-Linked HR:\n  </strong>\n  Align HR metrics (absenteeism, productivity per man-hour) with business KPIs.\n </li>\n <li>\n  <strong>\n   Safety Culture:\n  </strong>\n  Drive \"Safety First\" programs, ensuring Mother Hubs are not just efficient, but the safest places to work in the industry.\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  Ideal Candidate Profile\n </strong>\n</p>\n<p>\n <strong>\n  Feature\n </strong>\n</p>\n<p>\n <strong>\n  Requirement\n </strong>\n</p>\n<p>\n <strong>\n  Experience\n </strong>\n</p>\n<p>\n 8–12 years in HR Program Management, ideally within\n <strong>\n  E-commerce, Logistics, or FMCG\n </strong>\n .\n</p>\n<p>\n <strong>\n  Domain Expertise\n </strong>\n</p>\n<p>\n Deep understanding of Mother Hub/Warehouse operations and large-scale blue-collar management.\n</p>\n<p>\n <strong>\n  Analytical Skill\n </strong>\n</p>\n<p>\n Proficiency in data storytelling—turning Excel sheets into actionable people strategies.\n</p>\n<p>\n <strong>\n  Education\n </strong>\n</p>\n<p>\n MBA in HR from a Tier 2/3 institute\n</p>\n<p>\n <strong>\n  Soft Skills\n </strong>\n</p>\n<p>\n A \"boots-on-the-ground\" mindset; comfortable moving between boardroom strategy and warehouse floor realities.\n</p>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  Why This Role is Unique\n </strong>\n</p>\n<ul>\n <li>\n  <strong>\n   Scale:\n  </strong>\n  You aren't managing a team of 50; you are influencing the lives of thousands who ensure India gets its groceries in minutes.\n </li>\n <li>\n  <strong>\n   Impact:\n  </strong>\n  In q-commerce, the Mother Hub is the heart. If the heart stops, the business stops. You are the one keeping it healthy.\n </li>\n <li>\n  <strong>\n   Innovation:\n  </strong>\n  We don't follow old HR manuals. You’ll have the autonomy to pilot AI-driven attendance, gamified training, and instant-payout models.\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  Success Metrics (KPIs)\n </strong>\n</p>\n<ul>\n <li>\n  <strong>\n   Fill Rate:\n  </strong>\n  Meeting 100% of manpower demand during \"Peak\" events.\n </li>\n <li>\n  <strong>\n   Attrition Control:\n  </strong>\n  Reducing 90-day attrition within the Mother Hub entity by [X]%.\n </li>\n <li>\n  <strong>\n   Compliance Score:\n  </strong>\n  Zero-defect reports in statutory audits.\n </li>\n <li>\n  <strong>\n   Employee NPS:\n  </strong>\n  Improving the engagement scores of the hub leadership teams.\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n <br/>\n</p>\n<p>\n Sounds like we’re talking about you? Please add your application to our cart!\n</p>\n<p>\n <strong>\n  Why Zepto should be your next career move\n </strong>\n</p>\n<p>\n This isn’t just a job; it’s a chance to be part of a once-in-a-generation story that will shape the future of the Indian startup ecosystem. If you’re ready to go all in, execute like never before, and create impact on a massive scale, there’s no better place to do it than Zepto.\n</p>\n<p>\n <strong>\n  Want to make history together?\n </strong>\n</p>\n<p>\n Reach out to\n <u>\n  careers@zeptonow.com\n </u>\n or apply via our\n <u>\n  <a>\n   Careers Site\n  </a>\n </u>\n or on\n <u>\n  <a>\n   Naukri.com\n  </a>\n </u>\n</p>","employment_type":null,"industry":"","job_template":false,"country":{"name":"India","country_code":"IN","region":"Asia"},"is_job_displayable":true,"job_url":"https://talent500.com/jobs/zepto/human-resources-program-manager-bengaluru-T500_CMP193_15820_4382597463","created_at":"2026-03-16T14:30:03.469400+05:30","updated_at":"2026-04-02T14:20:02.123308+05:30","title_alias_1":null,"slug":"human-resources-program-manager-bengaluru-T500_CMP193_15820_4382597463","summary":null,"typical_workday":null,"what_you_offer":null,"what_you_need_to_succeed":null,"responsibilities":null,"type":null,"min_experience_years":8,"max_experience_years":12,"ctc_unit":"LPA","is_featured_job":false,"is_active":true,"job_code":"T500_CMP193_15820_4382597463","external_id":null,"external_job_code":"15820_4382597463","is_anonymized":false,"mercurial_skills":null,"open_date":"2026-03-16T14:30:03.459785+05:30","published_at":"2026-02-04T05:30:00+05:30","anonymization_needed":null,"anonymized_description":null,"xml_feed_anonymization":null,"unregistered_user_anonymization":null,"registered_user_anonymization":null,"pre_application_email_anonymization":null,"mettl_account":null,"job_table_sub_head":null,"job_table_short_desc":null,"is_remote":false,"job_video":null,"job_video_title":null,"job_video_description":null,"job_image_url":null,"role_summary":null,"syndication_control":true,"syndication_status":"new","syndication_job_title_alias":null,"sourcing_requirements_updated_at":null,"t500_sourcing_control":true,"status":"open","job_redirection_url":"https://click.appcast.io/t/Yc8DMSQfmpCoYHIq6xuxdpbgyLkGnabGazIR3VYhCTLCqoD8pIk4KITvw3MRKcWa_QCxeztLh5PDrUChbsdMjQ==","is_external_job":true,"is_leadership_job":false,"leadership_confidentiality_level":null,"pricing_type":"cpc","recruiter":"1154daea-f24c-4f7f-aad6-494543ee6112","category":1,"job_sub_category":137,"role":null,"job_function":null,"job_sub_function":null,"naukri_industry":null,"naukri_functional_area":null,"naukri_role":null,"role_category":null,"linkedin_industry":null,"syndication_partners":[],"candidate_job_status":null,"candidate_job_id":null,"mettl_assessment_to_be_taken":false,"company_font_data":{"font-family":"Montserrat","url":"https://fonts.googleapis.com/css2?family=Montserrat:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap"}}