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The Head of Enterprise Technology will lead the enterprise, store, and workforce technology capabilities across the organization’s global retail ecosystem. This role will be responsible for driving operational excellence, productivity, and service outcomes across enterprise applications, supply chain systems, people technologies, and store platforms.
The role serves as a strategic technology partner to key business functions including Stores, Supply Chain, Finance, Commercial, and People teams, translating business priorities into scalable and future-ready technology solutions.
This leader will also play a critical role in shaping the GCC’s technology landscape, driving digital transformation initiatives, improving service stability, and enhancing the end-to-end team member experience.
Reporting into the senior Technology leadership structure, this position requires a commercially minded technology leader with deep enterprise systems expertise, strong stakeholder management capabilities, and experience operating within large-scale retail or consumer organizations.
Key Responsibilities
Enterprise Solution Design & Technology Leadership
Operational Excellence & Service Delivery
Systems, Platforms & Data Governance
Stakeholder & Business Partnership
Leadership & Team Development
What Success Looks Like
Ideal Candidate Profile
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