As Zurich strengthens its global technology capabilities, the Zurich Capability Center is a key step toward an AI-native, connected future. Located in Hyderabad, this technology hub empowers talented people to work on meaningful projects with global reach and impact. Our teams lead digital innovation, integrating AI, automation, data, and cloud to deliver secure, scalable solutions that support customers, markets, and colleagues worldwide.
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","short_description":"Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 82 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
\r\n\r\nReflecting its purpose to ‘create a brighter future together,’ Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil’s Atlantic Forest.
\r\n\r\nThe Group has more than 65,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.
\r\n\r\nDisclaimer:
\r\n
\r\nZurich Capability Center serves as Zurich Insurance Group’s global capability center, dedicated to driving business-critical technology initiatives and strategic operations that enable global platforms, innovation, and enterprise-wide impact. It operates as a technology and operations hub supporting Zurich’s businesses worldwide.
Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 82 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.
Reflecting its purpose to ‘create a brighter future together,’ Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil’s Atlantic Forest.
The Group has more than 65,000 employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.
Disclaimer:
Zurich Capability Center serves as Zurich Insurance Group’s global capability center, dedicated to driving business-critical technology initiatives and strategic operations that enable global platforms, innovation, and enterprise-wide impact. It operates as a technology and operations hub supporting Zurich’s businesses worldwide.
Zurich Capability Center is a separate legal entity from Zurich Kotak General Insurance (formerly Kotak General Insurance). Zurich Kotak General Insurance is a joint venture that combines Zurich Insurance Group’s global expertise with Kotak’s strong presence in the Indian market. It is an insurance entity focused on delivering tailored non-life insurance solutions, including motor, health, and travel insurance, within India.
Dynatrace Engineer – Enterprise Command Center (ECC)
ECC is responsible for overseeing Zurich’s IT Change Management processes and coordinating the response to all major incidents (Sev 3WL and above). This includes gathering the appropriate technical SMEs, driving triage and troubleshooting, managing incident communications, identifying root causes, and approving corrective actions. This is supported by ECC Technologies, which provide deep observability across Zurich’s hybrid IT environment.
We are seeking an experienced Dynatrace Engineer with strong automation, cloud, and observability expertise. The role focuses on building scalable monitoring solutions, automating observability platforms, and enabling deep visibility across hybrid and multi-cloud environments. You will work closely with infrastructure, cloud, and application teams to standardize, mature, and scale observability practices.
Role Overview:
The Dynatrace Engineer focuses on automation, cloud engineering, and observability using Dynatrace across Azure and AWS environments. The role involves building automation, enabling cloud observability, configuring Dynatrace monitoring, performing root cause analysis, and collaborating with application and cloud teams to standardize and scale observability practices.
The role requires the ability to work independently in a globally distributed environment, take ownership of observability initiatives end to end, and contribute quickly while improving platform maturity and effectiveness.
Key Responsibilities:
Automation & Tooling:
Develop and maintain automation scripts using Python for:
Cloud Engineering (Azure & AWS)
Observability & Monitoring:
Configure Dynatrace capabilities, including:
Technical Skills:
Automation & Programming:
Cloud:
Strong understanding of Azure and AWS, including:
Observability / APM:
Deep hands-on experience with Dynatrace, including:
Nice to Have:
Experience Required:
Applicability of This Notice This job posting relates to opportunities with Zurich Digital International Private Ltd. (“Zurich”) and is published with the support of ANSR Inc., (“ANSR”) an authorised recruitment service provider engaged by Zurich for its hiring activities.
Participation in the Recruitment Process : When you apply for this role, personal data provided as part of your application (such as your name, email address, contact details, address, financial information, background information, medical history, and details of previous employers/employment) is collected for the purposes of recruitment and selection and may be reviewed by Zurich, and transferred/disclosed to Zurich’s affiliates, subsidiaries, and related entities and ANSR (“Transferees”), solely for recruitment and selection purposes (in accordance with their respective privacy policies).
The Transferees maintain at least the same level of protection for your data as maintained by Zurich, and do not further transfer / disclose / share or publish your data.
For information on how your personal data is processed by ANSR, including your rights and how to contact the relevant data protection office, please review:
ANSR Privacy Policy - Ensuring Data Security
You understand and acknowledge:
By submitting your interest in any of our vacancies, you consent to the collection, storage, transfer, disclosure, and processing of your personal information and/or sensitive personal data or information.
In case of any complaints or queries in regard to your personal information, please contact our data protection/grievance redressal officer: Arun Subramanian (arun.subramanian@zurich.com).
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