{"id":"75ac59bb-4793-4576-8c2a-ad299a3c4d3c","company":{"id":"f1cd4f5a-47a1-4c58-9966-f9d2d8c38617","company_stack":[],"company_gallery":[],"company_stats":[],"company_about_section":null,"company_benefit_section":[],"company_testimonial_section":[],"company_culture_section":[],"onboarding_process":null,"ticker_logos":[],"gtn_companies":[],"role_category":[{"name":"CCDS"},{"name":"Corporate IT"},{"name":"Digital"},{"name":"DNA"},{"name":"Finance"},{"name":"GICS"},{"name":"PMO Operations"},{"name":"Risk"},{"name":"security ops"},{"name":"Solution Delivery"},{"name":"Tech Ops"}],"cta_color":"#000000","name":"ADM","short_name":"adm","slug":"adm","description":null,"short_description":"At ADM, we have long recognized the strength and potential of India’s talent pool, which is why we have maintained a presence in the country for more than 25 years. 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years","option_id":3},{"option":"More than 4 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"df2ea2d5-6842-4aeb-8800-c72586b15f01","question_number":7,"description":"If selected, would you be willing to relocate to Bangalore?","question_type":"MCSA","question_options":[{"option":"Yes, willing to relocate","option_id":1},{"option":"No, not willing to relocate","option_id":2},{"option":"I am based in Bangalore","option_id":3}]},{"id":"f3352984-6743-47b2-aa94-946818bcdc7a","question_number":8,"description":"What is your overall years of experience ?","question_type":"MCSA","question_options":[{"option":"0-9 years","option_id":1},{"option":"9-10 years","option_id":2},{"option":"10-15 years","option_id":3},{"option":"15-17 years","option_id":4},{"option":"17+ years","option_id":5}]}],"title":"Demand Manager","description":"<p><strong>Title: Demand Manager</strong></p><p><strong>Organization: IT Infrastructure &amp; Operations</strong></p><p><strong>Location: India Hub</strong></p><p><strong>Job&nbsp;Requirements:</strong></p><ul><li>Bachelor’s degree in Business, Information Technology, or a related quantitative field.</li><li>10+ years of experience in IT services, demand planning, or financial operations.</li><li>Proven ability to develop and manage detailed Statements of Work (SOWs).</li><li>Collaborative approach working with architecture, engineering, and operations teams.&nbsp;</li><li>Skilled in creating reports and dashboards tracking demand trends and delivery metrics.&nbsp;</li><li>Strong stakeholder engagement and cross-functional communication capabilities.&nbsp;</li><li>Working knowledge of compute&nbsp;services&nbsp;and infrastructure services across hybrid environments.</li><li>Analytical mindset with&nbsp;expertise&nbsp;in interpreting data and driving actionable insights.</li><li>Experience partnering with FinOps to align delivery execution with cost objectives</li><li>Exceptional written and verbal communication skills with business acumen.</li><li>Bachelor’s degree in Business, Information Technology, or a related quantitative field.&nbsp;</li><li>10+ years of experience in IT services, demand planning, or financial operations.&nbsp;</li><li>Proven ability to develop and manage detailed Statements of Work (SOWs).&nbsp;</li><li>Collaborative approach working with architecture, engineering, and operations teams&nbsp;</li><li>Skilled in creating reports and dashboards tracking demand trends and delivery metrics.&nbsp;</li><li>Strong stakeholder engagement and cross-functional communication capabilities.&nbsp;</li><li>Working knowledge of compute&nbsp;services&nbsp;and infrastructure services across hybrid environments.</li><li>Analytical mindset with&nbsp;expertise&nbsp;in interpreting data and driving actionable insights.&nbsp;</li><li>Experience partnering with FinOps to align delivery execution with cost objectives.</li><li>Exceptional written and verbal communication skills with business acumen.</li></ul><p><strong>Key Job Responsibilities:</strong></p><ul><li>Support the definition of a Demand Management organization, including but not limited to the following areas:&nbsp;</li><li>Leverage global demand management delivery processes and governance to deliver superior operational performance in the Americas.&nbsp;</li><li>Coordinate with the Service Delivery to deliver consistent processes, practices and tools.&nbsp;</li><li>Service delivery activity optimization, including Prioritization, Change Management, KPI's, and Customer satisfaction&nbsp;</li><li>Implementation of Cost transparency, accuracy and optimization along the value chain&nbsp;</li><li>Support the implementation of the Service Management, with focus on the following:&nbsp;</li><li>Contribution to the Service Catalog.&nbsp;</li><li>Aid in the identification of Service Requirements for any new or existing services to be placed in the Service Catalog.&nbsp;</li><li>Support the management and loading of the CMDB and reporting and correcting exceptions and data discrepancies&nbsp;</li><li>Develop and implement a communication plan for publicizing the IT Service Catalog to IT customers.&nbsp;</li><li>Develop and provide monthly deliverables which will: Assess and recommend updates to Service; Build out Service Catalog entries for new services; &nbsp;</li><li>Contribute to ensure that Service Now has the required features to support the activities, with priority to automation, process performance, data accuracy. &nbsp;</li><li>Contributes to identify and document needs for evolutions, in coordination with stakeholders in the different GT Services Lines, Towers and Local/Global teams. Follow-up on the evolutions agreed-to.&nbsp;</li><li>Service monitoring &amp; reporting.&nbsp;</li><li>Control Asset and configuration elements so they are managed according to rules and guides&nbsp;</li><li>Present performance /metrics data in a way which is understandable, actionable and adds value.&nbsp;</li><li>Assist in identifying potential service improvement opportunities<br>Support to Cost transparency.&nbsp;<br>With the&nbsp;objective&nbsp;of supporting Cost accuracy,&nbsp;transparency&nbsp;and optimization, from Production to Billing to&nbsp;Customer :&nbsp;&nbsp;</li><li>Identify&nbsp;optimization needs for Dashboarding and Reporting to follow Operations and Financials KPI’s&nbsp;</li><li>Ensure all CMDB are&nbsp;accurate,&nbsp;Resolve&nbsp;any CMDB gaps, make sure data is consistent along the life cycle&nbsp;</li><li>Make sure operational and financial data are consistent&nbsp;along&nbsp;the sources and documents released by the different vendors (Micorosoft, AWS,&nbsp;etc, …)&nbsp;</li><li>Reconcile all sources and input data from different systems&nbsp;</li><li>Investigate any non-data quality discrepancies, alert on gaps; Put in place Continuous Improvement Process for data accuracy.&nbsp;</li><li>Ensure the release and communication of the dashboard, reports and KPI’s on the agreed recurring governance.</li><li>Provide analysis&nbsp;in order to&nbsp;help FinOps / Financial controller to evaluate and take decisions.</li><li>Participate in&nbsp;identifying&nbsp;efficiencies opportunities and&nbsp;monitor&nbsp;the achievement of them for related services.&nbsp;</li><li>Assist&nbsp;in budget preparation and control for the yearly plan and for the ongoing projects.&nbsp;</li><li>Assist&nbsp;to provide&nbsp;accurate&nbsp;reporting to customers / explanations on invoicing levels.&nbsp;</li><li>Asset &amp; Configuration management.&nbsp;</li><li>Ensure that CIs are&nbsp;identified, accounted, reported,&nbsp;verified&nbsp;and audited&nbsp;</li><li>Ensure that an up-to-date asset inventory for all technology assets is&nbsp;maintained&nbsp;and only authorized components are used&nbsp;</li><li>Produce periodic reports detailing the changes made to the CIs. Review the Record of Software Assets and CMDB for discrepancies and make updates if necessary&nbsp;</li></ul><p><strong>Managing of Demands:</strong><br><strong>Managing and executing Demands in the H&amp;C area includes ensuring the&nbsp;team:&nbsp;</strong></p><ul><li>understanding of specific demand requirements;&nbsp;</li><li>demand entry into the demand management tool;&nbsp;</li><li>demand response coordination within the team; Make a formal quotation and explain proposed solution to requestors and management&nbsp;</li><li>ensuring demand responses are provided consistent with commitments made to requestors; Ensure proper delivery of the validated quotation by close follow up with the delivery teams and&nbsp;in depth&nbsp;knowledge of organization and processes globally.&nbsp;&nbsp;</li></ul><p><strong>Competencies and&nbsp;Experience:&nbsp;</strong></p><p><strong>Education:</strong></p><ul><li>Bachelor’s degree in Computer Science, Management Information Systems or other relevant area (or equivalent experience)&nbsp;<br>General Requirements&nbsp;</li><li>&nbsp;5+ &nbsp;years experience&nbsp;in two of the three areas: Business/Operations, IT, or Project Management&nbsp;</li><li>Strong knowledge of his/her customers (business, culture, needs) &nbsp;</li><li>Very good&nbsp;knowledge of Data Center and Cloud Technologies&nbsp;</li><li>Familiar with the latest technologies, standards, products, namely related with major Vendors AWS, Azure, Google Cloud Platforms, traditional data centers&nbsp;</li><li>Ability to build adequate commercial proposals and associated SLA&nbsp;</li><li>Experience including hands-on in project management skills,&nbsp;methods&nbsp;and techniques (planning, scheduling, financial modeling, reporting, project control procedures, etc.)&nbsp;</li><li>Proficiency&nbsp;including hands-on for Microsoft Office Suite especially Microsoft Excel&nbsp;</li><li>Experience with ITSM with preference for Service Now&nbsp;</li><li>Experience with Project Methodology (Six Sigma, Agile,&nbsp;etc, …) is a Plus&nbsp; &nbsp;<br>Critical competencies&nbsp;</li><li>Ability to communicate with all levels of Management / Organization&nbsp;in order to&nbsp;gather required data&nbsp;in a timely manner&nbsp;as well as present relevant information when&nbsp;required.&nbsp;</li><li>Works safely and&nbsp;complies with&nbsp;policies and procedures.&nbsp;</li><li>Able to think creatively &amp; exploit opportunities&nbsp;</li><li>A demonstrated ability in successful problem-solving and management of multiple tasks/priorities.&nbsp;</li><li>Ability to effectively manage&nbsp;a crisis situation&nbsp;and work under high pressure environments.&nbsp;</li><li>Anticipating and Dealing with Changing Environments.&nbsp;</li><li>Ability to work autonomously and in remote management situation, within a matrix organization of a&nbsp;large multinational company&nbsp;</li><li>Ability to function in a team environment with extensive flexibility and limited supervision; must be a driven self-motivator.&nbsp;</li><li>Ability to promote teamwork and a cooperative work environment.&nbsp;</li><li>Customer and Service&nbsp;Oriented;&nbsp;Responsiveness and availability to ensure good service to users&nbsp;</li><li>Strong Listening and dialogue skills to understand needs and problems&nbsp;encountered&nbsp;by users&nbsp;</li><li>Proven interpersonal, analytical, presentation, communication, and organizational skills&nbsp;</li><li>Qualitative and quantitative analytical skills with&nbsp;ability&nbsp;to collect and correlate information and data, making links to business processes and financial performance.&nbsp;</li><li>Flexibility to accommodate financial planning, reporting, and monthly close deadlines.&nbsp;</li></ul>","employment_type":"Full-Time","industry":"","job_template":false,"country":{"name":"India","country_code":"IN","region":"Asia"},"is_job_displayable":true,"job_url":"https://talent500.com/jobs/adm/demand-manager-bengaluru-T500-26797","created_at":"2026-06-18T17:25:59.334679+05:30","updated_at":"2026-07-25T22:47:30.158466+05:30","title_alias_1":"Demand Manager","slug":"demand-manager-bengaluru-T500-26797","summary":null,"typical_workday":null,"what_you_offer":null,"what_you_need_to_succeed":null,"responsibilities":null,"type":null,"min_experience_years":10,"max_experience_years":15,"ctc_unit":"LPA","is_featured_job":false,"is_active":true,"job_code":"T500-26797","external_id":38851,"external_job_code":"ADMAL005","is_anonymized":false,"mercurial_skills":null,"open_date":"2026-07-15T10:16:27.005451+05:30","published_at":"2026-06-19T12:54:30.332523+05:30","anonymization_needed":null,"anonymized_description":null,"xml_feed_anonymization":null,"unregistered_user_anonymization":null,"registered_user_anonymization":null,"pre_application_email_anonymization":null,"mettl_account":null,"job_table_sub_head":null,"job_table_short_desc":null,"is_remote":null,"job_video":null,"job_video_title":null,"job_video_description":null,"job_image_url":"https://wattt.s3.ap-south-1.amazonaws.com/PRODUCTION/T500-26797.png","role_summary":"<p><strong>Job Summary:</strong></p><p>The Demand Manager – Compute Services leads the intake, evaluation, and delivery of compute service requests across ADM’s global IT landscape. This role is responsible for assessing feasibility, defining scope, estimating cost and schedule, and driving execution of one-off and project delivery requests through approved Statements of Work (SOWs). The manager partners closely with technical delivery teams, requestors, and FinOps to align commitments with business priorities, budget constraints, and performance goals. This role combines delivery management with financial accountability to drive measurable business value across IT Infrastructure &amp; Operations. 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