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Freshers and candidates with up to 2 years of experience are welcome to apply.</p><p> <br/></p><p> <strong>  Key Responsibilities </strong></p><p> <br/></p><ul> <li>  Handle Inbound/Outbound customer interactions via phone, email, chat, or other communication channels. </li> <li>  Respond to customer inquiries in a professional and timely manner. </li> <li>  Resolve customer complaints and escalate complex issues when required. </li> <li>  Maintain accurate records of customer interactions and transactions. </li> <li>  Provide product, service, and process-related information to customers. </li> <li>  Follow company policies, quality standards, and customer service guidelines. </li> <li>  Meet individual and team performance targets. </li> <li>  Coordinate with internal departments to ensure timely issue resolution. </li> <li>  Build and maintain positive customer relationships. </li></ul><p> <br/></p><p> <strong>  Required Skills &amp; Qualifications </strong></p><p> <br/></p><ul> <li>  Graduate/Undergraduates can apply (depending on company requirements). </li> <li>  Excellent verbal and written communication skills in English; </li> <li>  Basic computer proficiency and familiarity with MS Office. </li> <li>  Good problem-solving and interpersonal skills. </li> <li>  Ability to work in a fast-paced environment. </li> <li>  Customer-centric attitude and willingness to learn. </li></ul><p> Preferred Qualifications</p><ul> <li>  0-2 years of experience in customer service, customer support, BPO, call center, or related roles. </li> <li>  Freshers with strong communication skills are encouraged to apply. </li></ul><p> <br/></p><p> <strong>  Working Conditions </strong></p><p> <br/></p><ul> <li>  Location: Thane/Vikhroli, Mumbai </li> <li>  Shift: Rotational shifts (if applicable) </li> <li>  Working Days: 5/6 days per week </li> <li>  Weekly Off: 1 or 2 rotational week off </li></ul><p> <br/></p><p> <strong>  What We Offer </strong></p><p> <br/></p><ul> <li>  Competitive salary and incentives (if applicable) </li> <li>  Training and career development opportunities </li> <li>  Supportive work environment </li> <li>  Growth opportunities within the organization </li></ul><p> <br/></p><p> <strong>  How to apply: </strong></p><p> Click on the below mentioned link to register and apply for this job.</p><p> https://smrtr.io/xfc86</p>","employment_type":null,"industry":"","job_template":false,"country":{"name":"India","country_code":"IN","region":"Asia"},"is_job_displayable":true,"job_url":"https://talent500.com/jobs/wns/customer-support-associate-mumbai-T500_CMP1077_15820_4425772103","created_at":"2026-07-07T20:00:04.946061+05:30","updated_at":"2026-07-07T20:00:04.946098+05:30","title_alias_1":null,"slug":"customer-support-associate-mumbai-T500_CMP1077_15820_4425772103","summary":null,"typical_workday":null,"what_you_offer":null,"what_you_need_to_succeed":null,"responsibilities":null,"type":null,"min_experience_years":0,"max_experience_years":2,"ctc_unit":"LPA","is_featured_job":false,"is_active":true,"job_code":"T500_CMP1077_15820_4425772103","external_id":null,"external_job_code":"15820_4425772103","is_anonymized":false,"mercurial_skills":null,"open_date":"2026-07-07T20:00:04.931960+05:30","published_at":"2026-07-07T18:01:56.932000+05:30","anonymization_needed":null,"anonymized_description":null,"xml_feed_anonymization":null,"unregistered_user_anonymization":null,"registered_user_anonymization":null,"pre_application_email_anonymization":null,"mettl_account":null,"job_table_sub_head":null,"job_table_short_desc":null,"is_remote":false,"job_video":null,"job_video_title":null,"job_video_description":null,"job_image_url":null,"role_summary":null,"syndication_control":true,"syndication_status":"new","syndication_job_title_alias":null,"sourcing_requirements_updated_at":null,"t500_sourcing_control":true,"status":"open","job_redirection_url":"https://click.appcast.io/t/sipsWPmw3vC-B1adRRKjP6WM-LBmQcYCc08-ndLckxlgisznlSTkhpoPION4wNeoYaXGyxg_OV4GpAOP-B3rAw==","is_external_job":true,"is_leadership_job":false,"leadership_confidentiality_level":null,"pricing_type":"cpc","is_auto_apply_eligible":false,"external_apply_url":null,"ats_provider":null,"apply_timeout_seconds":null,"recruiter":"1154daea-f24c-4f7f-aad6-494543ee6112","category":13,"job_sub_category":8,"role":null,"job_function":null,"job_sub_function":null,"naukri_industry":null,"naukri_functional_area":null,"naukri_role":null,"role_category":null,"linkedin_industry":null,"syndication_partners":[],"candidate_job_status":null,"candidate_job_id":null,"mettl_assessment_to_be_taken":false,"company_font_data":{"font-family":"Montserrat","url":"https://fonts.googleapis.com/css2?family=Montserrat:ital,wght@0,100;0,200;0,300;0,400;0,500;0,600;0,700;0,800;0,900;1,100;1,200;1,300;1,400;1,500;1,600;1,700;1,800;1,900&display=swap"}}