\n Hi All,\n
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\n We are hiring for Customer Support Executive Fraud & Disputes (Chat Process)\n
\n\n \n There should be no career or education gap more than 1 Year in resume.\n \n
\n\n \n Batch start Date:16th June 2026(Tuesday)\n \n
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\n \n Role & responsibilities\n \n
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\n \n Job Title:\n \n Customer Support Executive Fraud & Disputes (Chat Process)\n
\n\n \n Location:\n \n TIPCO Plaza, Malad\n
\n\n \n Shift:\n \n 24/7 Rotational Shifts\n
\n\n \n Work Mode:\n \n Chat Process\n
\n\n \n Benefits :\n \n both side cab (In odd Hours only )\n
\n\n ????\n \n Role Overview\n \n
\n\n We are looking for a detail-oriented Customer Support Executive to handle fraud and dispute-related queries for debit and credit cards via chat support. The role involves assisting customers with unauthorized transactions and ensuring quick resolution.\n
\n\n ????\n \n Key Responsibilities\n \n
\n\n Handle customer queries related to card fraud and transaction disputes via chat\n
\n\n Investigate suspicious or unauthorized transactions\n
\n\n Raise and track dispute cases as per process guidelines\n
\n\n Provide accurate and timely resolutions to customers\n
\n\n Ensure compliance with banking policies and security protocols\n
\n\n Maintain high quality standards in communication and documentation\n
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\n \n Preferred candidate profile\n \n
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\n ????\n \n Eligibility Criteria\n \n
\n\n Graduate in any discipline\n
\n\n Minimum 1 year of experience in customer service\n
\n\n CIBIL Score: 670+ (mandatory)\n
\n\n Strong written communication skills\n
\n\n There should be no career or education gap more than 1 Year in resume.\n
\n\n ????\n \n Skills Required\n \n
\n\n Good analytical and problem-solving skills\n
\n\n Attention to detail\n
\n\n Ability to handle sensitive situations calmly\n
\n\n Typing speed: 30 WPM with 90% accuracy\n
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\n Feel free to contact on 8800933907\n
\n\n Sohail.Khan21@teleperformance.com\n
\n\n \n Thanks & Regards,\n \n
\n\n \n Sohail KhanTalent Acquisition | Teleperformance.\n \n
\n\n M +91 8800933907I Sohail.Khan21@teleperformance.com\n
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