{"id":"1050811d-e732-40e6-b0aa-7a0ba6148c0f","company":{"id":"7f7eca51-2f01-442d-b455-3a00e936a38a","company_stack":[],"company_gallery":[],"company_stats":[],"company_about_section":{"name":"VIP India","video_link":null,"description":"<p><strong>About VIP (Vermont Information Processing, Inc.)</strong></p>\r\n<p>\r\nWe are the leading technology provider powering the beverage industry, delivering integrated software solutions that connect suppliers, distributors, bottlers, and retailers across all three tiers. Since 1972, from our headquarters in Colchester, Vermont, we have focused on optimizing daily workflows and driving efficiency, visibility, and value through innovative applications like KARMA and OrderStream for businesses of every size and type. 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At VIP India, we are a high-impact, inclusive, and collaborative ecosystem where a community of talented professionals come together to drive digital innovation and transform the global beverage industry.\r\n</p>\r\n\r\n<p><strong>Life at VIP India</strong></p>\r\n<p>\r\nLife at VIP India reflects our belief that great work happens when people are both challenged and cared for. An enjoyable work environment, flexible/hybrid options, and benefits that promote well-being and work-life balance encourage you to bring your best self to work.\r\n</p>\r\n\r\n<p>\r\nAs part of the wider VIP community, India teams share in traditions of giving back and team building—from local initiatives to supporting broader company efforts that strengthen our communities. If you want to grow your career, stay close to the latest in industry technology, and be part of a team that genuinely looks out for one another, VIP India is the place to gro","short_description":"We are the leading technology supplier for brewers, distributors, wineries, soda bottlers, and other companies in the beverage industry. From helping distributors improve their warehouse, delivery, and sales operations, to empowering suppliers to know where their products are and how they’re selling, we have the technology and expertise to help these businesses thrive. At VIP India, our recently established innovation hub in Mumbai, we bring diverse talent and technology together to drive digital innovation and transform the global beverage industry.","about_us":"<p><strong>About VIP (Vermont Information Processing, Inc.)</strong></p> <p> We are the leading technology provider powering the beverage industry, delivering integrated software solutions that connect suppliers, distributors, bottlers, and retailers across all three tiers. Since 1972, from our headquarters in Colchester, Vermont, we have focused on optimizing daily workflows and driving efficiency, visibility, and value through innovative applications like KARMA and OrderStream for businesses of every size and type. 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COGS Operations","description":"<p><strong>About VIP (Vermont Information Processing, Inc.):</strong><br>We are the leading technology provider powering the beverage industry, delivering integrated software solutions that connect suppliers, distributors, bottlers, and retailers across all three tiers. Since 1972, from our headquarters in Colchester, Vermont, we have focused on optimizing daily workflows and driving efficiency, visibility, and value through innovative applications like KARMA and Order Stream, for businesses of every size and type. Today, with over 800 employees across 20 states and 3 countries, more than 63,000 monthly active users, and systems that process over 80% of U.S. beer volume, we enable seamless data exchange, stronger performance, and industry-wide growth by working side by side with our customers.<br><strong>About VIP India:</strong><br>India’s deep and diverse talent pool plays a major role in our global growth strategy. That is why we have expanded our global footprint with the establishment of VIP India, a state-of-the-art innovation hub in Mumbai India . At VIP India, we are a high-impact, inclusive, and collaborative ecosystem where a community of talented professionals come together to drive digital innovation and transform the global beverage industry.</p><p><strong>Experience:</strong></p><ul><li>6–8 years of overall professional experience.</li></ul><p><strong>Duties and Responsibilities:</strong></p><ul><li>Manage and supervise a team of 12–15 members.</li><li>Allocate tasks and ensure timely and accurate completion of data entry assignments.</li><li>Monitor team performance, provide guidance, and conduct regular feedback sessions.</li><li>Maintain high levels of quality and productivity across processes.</li><li>Act as a communication bridge between the India team and USA stakeholders.</li><li>Handle escalations promptly and professionally.</li><li>Prepare daily, weekly, and monthly reports; share updates with management and US counterparts.</li><li>Train and mentor new team members to meet performance standards.</li><li>Identify AI opportunities and implement productivity improvements.</li></ul><p><strong>Requirements:</strong></p><ul><li>3–5 years of experience in a BPO/KPO environment, with at least 1–2 years in a supervisory or Team Lead role.</li><li>Experience working with USA-based clients, processes, or global delivery models is a strong advantage.</li><li>Hands-on experience with AI-enabled tools (e.g., generative AI assistants, automation tools, analytics platforms) for operations, reporting, and quality improvement.</li><li>Working knowledge of prompt engineering, including creating and refining prompts for accurate and consistent AI outputs.</li><li>Excellent spoken and written communication skills in English.</li><li>Strong analytical, troubleshooting, and problem-solving abilities in data-driven and SLA-based environments.</li><li>High level of self-organization and accountability for managing timelines, quality, and escalations.</li></ul><p><strong>Technical Skills:</strong></p><ul><li>Basic knowledge of SQL.</li></ul><p><strong>Soft Skills:</strong></p><ul><li>Strong verbal and written communication.</li><li>Good analytical and critical thinking skills.</li></ul><p><strong>Educational Qualification:</strong></p><ul><li>B.E./B.Tech (IT/CS), MCA, M.Sc. 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