We are Officeworks
\r\n\r\nOfficeworks’ purpose is “we bring big ideas to life at low prices”. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customers—our products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large-sized businesses, governments, and schools.
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\r\n\r\nOfficeworks’ purpose is “we bring big ideas to life at low prices”. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customers—our products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large-sized businesses, governments, and schools.
","short_description":"We are an Australian omnichannel retailer driven by a simple purpose—bringing big ideas to life at low prices. With a strong focus on our customers, our products and services support how people work, learn, create, and connect across households, businesses, and communities.
\r\n\r\nAs we continue to evolve, we are entering a new phase of growth, guided by a refreshed strategy and globally connected teams. A key part of this journey is the establishment of our Global Capability Centre (GCC) in Bengaluru.
\r\n\r\nDesigned as a fully integrated extension of our Melbourne support office, the GCC will play a central role in advancing data, digital, AI, and core retail capabilities. It is being built to enable a more scalable and efficient operating model while accelerating innovation and long-term growth.
\r\n\r\nFor those joining early, this is an opportunity to be part of the foundational build—contributing to meaningful work, shaping the future of the GCC, and growing with one of Australia’s leading retailers.
","about_us":"We are an Australian omnichannel retailer driven by a simple purpose—bringing big ideas to life at low prices. With a strong focus on our customers, our products and services support how people work, learn, create, and connect across households, businesses, and communities.
As we continue to evolve, we are entering a new phase of growth, guided by a refreshed strategy and globally connected teams. A key part of this journey is the establishment of our Global Capability Centre (GCC) in Bengaluru.
Designed as a fully integrated extension of our Melbourne support office, the GCC will play a central role in advancing data, digital, AI, and core retail capabilities. It is being built to enable a more scalable and efficient operating model while accelerating innovation and long-term growth.
For those joining early, this is an opportunity to be part of the foundational build—contributing to meaningful work, shaping the future of the GCC, and growing with one of Australia’s leading retailers.
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15 years","job_qualifications":[""],"screening_questions":[{"id":"069fad0e-2bf0-440b-b031-6e4aa10a0570","question_number":1,"description":"How many years of experience do you have as a Manager?","question_type":"MCSA","question_options":[{"option":"Less than 1 year","option_id":1},{"option":"More than 1 year","option_id":2},{"option":"More than 2 years","option_id":3},{"option":"More than 3 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"319a23a8-2e5c-48cc-8e67-f8e6b10c8407","question_number":2,"description":"How many years of experience do you have in Business Analysis?","question_type":"MCSA","question_options":[{"option":"Less than 4 years","option_id":1},{"option":"More than 4 years","option_id":2},{"option":"More than 5 years","option_id":3},{"option":"More than 6 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"4cc153af-b5d3-4e1d-a695-678abd84bf47","question_number":3,"description":"How many years of experience do you have in Requirement Gathering?","question_type":"MCSA","question_options":[{"option":"Less than 3 years","option_id":1},{"option":"More than 3 years","option_id":2},{"option":"More than 4 years","option_id":3},{"option":"More than 5 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"ddce3a29-1971-4145-8242-e739f715e10e","question_number":4,"description":"How many years of experience do you have in Agile?","question_type":"MCSA","question_options":[{"option":"Less than 3 years","option_id":1},{"option":"More than 3 years","option_id":2},{"option":"More than 4 years","option_id":3},{"option":"More than 5 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"be2cc4e0-fc8e-42dd-9a08-e99709aed5c0","question_number":5,"description":"How many years of experience do you have in People Management?","question_type":"MCSA","question_options":[{"option":"Less than 2 years","option_id":1},{"option":"More than 2 years","option_id":2},{"option":"More than 3 years","option_id":3},{"option":"More than 4 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"2033fef2-ece3-4ad9-a17b-ed840e1dcb85","question_number":6,"description":"If selected, would you be willing to relocate to Bangalore?","question_type":"MCSA","question_options":[{"option":"Yes, willing to relocate","option_id":1},{"option":"No, not willing to relocate","option_id":2},{"option":"I am based in Bangalore","option_id":3}]},{"id":"87c106a1-490f-4401-9394-df248110d23b","question_number":7,"description":"What is your overall years of experience ?","question_type":"MCSA","question_options":[{"option":"0-11 years","option_id":1},{"option":"11-12 years","option_id":2},{"option":"12-15 years","option_id":3},{"option":"15-17 years","option_id":4},{"option":"17+ years","option_id":5}]}],"title":"Business Analysis And Insights Manager","description":"Why this role exists:
The Business Analysis & Process Improvement Manager leads the capability responsible for shaping priority improvement opportunities into practical, measurable outcomes.
The role ensures initiatives are defined with a clear understanding of end-to-end process impact, commercial value, operational readiness, business ownership and adoption requirements before delivery begins.
Working across business, analytics, data, AI and technology teams, the role ensures effort is focused on initiatives that improve customer outcomes, operational performance, productivity and commercial value
Where you will make a difference:
In this role you will:
Team Leadership:
End-to-End Value Delivery:
Business Partnering and Initiative Shaping:
Portfolio and Capacity Management:
Cross-Functional Delivery and Adoption:
Who you will be working with:
What success looks like:
How you will lead:
Line Manager:
Qualifications and work experience:
Essential:
Preferred:
About the Data & Analytics Function:
By joining the Data, Analytics and AI Hub within Officeworks’ Global Capability Centre (GCC), you will play a pivotal role in enabling business growth and performance through insight, intelligence and innovation. You will support executing the strategy and accelerate the shift to a more digital and AI-native organisation. You’ll help build advanced capabilities that sit at the core of how the business understands customers, informs decisions, invests wisely, and delivers measurable value.
The GCC is a critical enabler of Officeworks’ purpose, by providing data-driven insights, trusted analytics, and scalable AI solutions that empower smarter, faster decision making and support sustainable success.
This is a unique opportunity to join as a founding member of a newly established global hub. Early joiners will help shape how data, analytics and AI shape Officeworks, influencing future ways of working, building critical capabilities, and driving the evolution of some of Officeworks’ most important data and intelligence platforms.
These roles are best suited for people who enjoy: