We are Officeworks
\r\n\r\nOfficeworks’ purpose is “we bring big ideas to life at low prices”. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customers—our products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large-sized businesses, governments, and schools.
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\r\n\r\nOfficeworks’ purpose is “we bring big ideas to life at low prices”. We are Australia’s leading omnichannel retailer of complete technology solutions, stationery, furniture, art supplies, and learning resources. We also offer services including Print & Create and Geeks2U. We begin with customers—our products and services provide solutions to our diverse range of customers across Australia, from households, students, small to large-sized businesses, governments, and schools.
","short_description":"We are an Australian omnichannel retailer driven by a simple purpose—bringing big ideas to life at low prices. With a strong focus on our customers, our products and services support how people work, learn, create, and connect across households, businesses, and communities.
\r\n\r\nAs we continue to evolve, we are entering a new phase of growth, guided by a refreshed strategy and globally connected teams. A key part of this journey is the establishment of our Global Capability Centre (GCC) in Bengaluru.
\r\n\r\nDesigned as a fully integrated extension of our Melbourne support office, the GCC will play a central role in advancing data, digital, AI, and core retail capabilities. It is being built to enable a more scalable and efficient operating model while accelerating innovation and long-term growth.
\r\n\r\nFor those joining early, this is an opportunity to be part of the foundational build—contributing to meaningful work, shaping the future of the GCC, and growing with one of Australia’s leading retailers.
","about_us":"We are an Australian omnichannel retailer driven by a simple purpose—bringing big ideas to life at low prices. With a strong focus on our customers, our products and services support how people work, learn, create, and connect across households, businesses, and communities.
As we continue to evolve, we are entering a new phase of growth, guided by a refreshed strategy and globally connected teams. A key part of this journey is the establishment of our Global Capability Centre (GCC) in Bengaluru.
Designed as a fully integrated extension of our Melbourne support office, the GCC will play a central role in advancing data, digital, AI, and core retail capabilities. It is being built to enable a more scalable and efficient operating model while accelerating innovation and long-term growth.
For those joining early, this is an opportunity to be part of the foundational build—contributing to meaningful work, shaping the future of the GCC, and growing with one of Australia’s leading retailers.
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The AI Engineer is a pioneering role within a newly established AI capability, responsible for bridging the gap between traditional machine learning (ML) and modern artificial intelligence (AI). This role focuses on developing advanced AI features, including Large Language Model (LLM) implementations and agentic orchestration, to support Officeworks' transition toward a democratised, self-serve analytics model. As a member of a brand-new technology team, this role will build the foundational tools that allow the business to move from standard data reporting to intelligent, automated problem-solving.
Where you will make a difference:
In this role you will:
AI & LLM Development:
Data Engineering & Preprocessing:
Quality, Deployment & Monitoring:
Process & Continuous Improvement:
Who you will be working with:
What success looks like:
How you will lead:
Individual Contributor:
Qualifications and work experience:
Essential:
Preferred:
About the Data and AI Hub:
By joining the Data, Analytics and AI Hub within Officeworks’ Global Capability Centre (GCC), you will play a pivotal role in enabling business growth and performance through insight, intelligence and innovation. You will support executing the strategy and accelerate the shift to a more digital and AI-native organisation. You will help build advanced AI capabilities that sit at the core of customer experience, team member productivity, automation and informs decisions, ensuring the delivery of measurable value.
This is a unique opportunity to join as a founding member of a newly established global hub. Early joiners will influence how AI shapes Officeworks, affecting future the customer experience, ways of working, building critical capabilities, and driving the evolution of some of Officeworks’ most important capabilities.
This role is best suited for someone who enjoys: