Docusign, Inc. is an American software company headquartered in San Francisco, California that provides products for organizations to manage electronic agreements with electronic signatures on different devices. As of 2024, Docusign has about 1.5 million clients in 180 countries. Signatures processed by Docusign are compliant with the US ESIGN Act and the European Union's eIDAS regulation, including EU Advanced and EU Qualified Signatures.
\r\n\r\nDocusign, Inc. is an American software company headquartered in San Francisco, California that provides products for organizations to manage electronic agreements with electronic signatures on different devices. As of 2024, Docusign has about 1.5 million clients in 180 countries. Signatures processed by Docusign are compliant with the US ESIGN Act and the European Union's eIDAS regulation, including EU Advanced and EU Qualified Signatures.
\r\n\r\nIn April 2018, Docusign filed for an initial public offering. At the time of the IPO, the largest shareholders were venture investment firms Sigma Partners, Ignition Partners, Frazier Technology Ventures, and former CEO Keith Krach was the largest individual shareholder. None of the original founders are major shareholders. The company went public on the Nasdaq on April 27, 2018.
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Docusign, Inc. is an American software company headquartered in San Francisco, California that provides products for organizations to manage electronic agreements with electronic signatures on different devices. As of 2024, Docusign has about 1.5 million clients in 180 countries. Signatures processed by Docusign are compliant with the US ESIGN Act and the European Union's eIDAS regulation, including EU Advanced and EU Qualified Signatures.
\r\n\r\nDocusign, Inc. is an American software company headquartered in San Francisco, California that provides products for organizations to manage electronic agreements with electronic signatures on different devices. As of 2024, Docusign has about 1.5 million clients in 180 countries. Signatures processed by Docusign are compliant with the US ESIGN Act and the European Union's eIDAS regulation, including EU Advanced and EU Qualified Signatures.
\r\n\r\nIn April 2018, Docusign filed for an initial public offering. At the time of the IPO, the largest shareholders were venture investment firms Sigma Partners, Ignition Partners, Frazier Technology Ventures, and former CEO Keith Krach was the largest individual shareholder. None of the original founders are major shareholders. The company went public on the Nasdaq on April 27, 2018.
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Docusign, Inc. is an American software company headquartered in San Francisco, California that provides products for organizations to manage electronic agreements with electronic signatures on different devices. As of 2024, Docusign has about 1.5 million clients in 180 countries. Signatures processed by Docusign are compliant with the US ESIGN Act and the European Union's eIDAS regulation, including EU Advanced and EU Qualified Signatures.
","about_us":"Docusign, Inc. is an American software company headquartered in San Francisco, California that provides products for organizations to manage electronic agreements with electronic signatures on different devices. As of 2024, Docusign has about 1.5 million clients in 180 countries. Signatures processed by Docusign are compliant with the US ESIGN Act and the European Union's eIDAS regulation, including EU Advanced and EU Qualified Signatures.","video_link":null,"logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_logos/Bringing-Agreements-Tagline-Logo-white_11f5651a5f164bfa9f0f179929c3a70a_6e59d2867b484d28b7a2188d647bb1f7.png","job_logo":"uploads/company_images/Docusign.png","job_logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_job_logos/Docusign_171b60be7ca0464182525c05772c7942.png","show_powered_by_talent500_logo":true,"website":null,"redirect_logo_url":null,"linkedIn":null,"facebook":null,"twitter":null,"instagram":null,"hero_type":"1","nav_bar_color":"#000000","nav_items_color":"#FFFF","gallery_heading":"Gallery","company_image_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_images/DS_header_349ea0957738469691aadf5240dfc4c7.png","meta_title":null,"meta_description":"","hero_h1":"Bringing Agreements to Life","hero_h2":"Docusign has been on a mission to accelerate business and simplify life for companies and people around the world.","primary_color":"#FFA000","secondary_color":"#333333","cta_text":"View jobs","jobs_subtitle":null,"mission":null,"stack_section_title":null,"stack_section_description":"","powered_by_logo_url":null,"cta_bg_color":"#FFFFFF","cta_text_color":"#FFA000","cta_border_color":"#FFFFFF","h1_font_size":null,"h2_font_size":null,"h3_font_size":null,"h4_font_size":null,"body_size_1":null,"body_size_2":null,"h1_font_w":null,"h2_font_w":null,"h3_font_w":null,"h4_font_w":null,"body_w_1":null,"body_w_2":null,"public_name":null,"use_public_name":false,"unique_id":"a0860bc6-9b1b-4bce-8025-88d454b007fe","head_favicon_url":"","head_title":null,"privacy_policy_name":"Privacy Policy","privacy_policy_url":null,"mandate_privacy_policy":null,"ticker_title":null,"publish":true,"company_font_family":"5","use_company_font_on_jobs_page":true,"gallery_section_name":null,"about_section_name":"DocuSign","testimonial_section_name":null,"benefits_section_name":null,"culture_section_name":null,"jobs_section_name":"Jobs Openings","is_job_displayable":true,"is_onboarding_skip":false,"company_specific_workflow":0,"third_party_company":true,"is_vendor_third_party_company":false,"priority_order":0,"order_of_about_role":1,"order_of_about_company":2,"whatsapp_company_logo":null,"whatsapp_company_logo_url":null,"whatsapp_job_bg_color":null,"whatsapp_job_text_color":null,"engagement_type":null,"font_family":5},"location":"Bangalore","primary_skills":["AI","AWS","Azure","Cloud","Collaborate","Data Engineering","Docker","Kubernetes","Lambda","ML","Playwright","Python","React","S3","Software Test","cloud","databases","e"],"secondary_skills":[],"experience_range":"5 - 10 years","job_qualifications":["BACHELOR in COMPUTER SCIENCE","MASTER"],"screening_questions":[],"title":"AI Engineer","description":"Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
The Generative AI Engineer will design and build AI-powered Quality Agents that automate the end-to-end Software Test Life Cycle (STLC), significantly boosting QA productivity through advanced test case generation, script automation, and execution workflows. The engineer will embed generative AI capabilities across the STLC by enhancing test automation frameworks, integrating with CI/CD pipelines, and enabling quality dashboards to support faster, smarter, and more reliable software delivery.
This position is an individual contributor role reporting to the Senior Manager SDET.
Responsibility
Design and orchestrate specialized AI agents for automated test case, script, and data generation and test execution agents
Develop LLM-powered assistants for test execution insights and defect analysis
Build conversational chatbots for real-time guidance and natural-language test transactions
Implement self-healing automation and RAG solutions using test logs and requirements
Integrate AI capabilities into CI/CD pipelines and React-based quality dashboards
Collaborate with cross-functional teams to enable AI-assisted, left-shift quality practices
Build autonomous and workflow-based agents using CrewAI or similar agentic frameworks, and support agentic AI platforms
Implement prompt engineering best practices to minimize token usage and improve output accuracy; contribute to a centralized prompt library
Document processes, models, and code to ensure maintainability and reproducibility
Collaborate with quality teams and product management teams to translate requirements into effective technical solutions
Contribute to GenAI projects from ideation through deployment, iteration, and evaluation of LLM performance
Assess building vs. buying the relevant tool and adopt the right tooling for the team
Mentor junior team members and be responsible for delivering hands-on delivery along with leading the AI development team
Build AI evaluation tools to certify the accuracy, performance, and fact checks
Communicate to the broader team well and drive the adoption strategies
Communicate clear statistics weekly to all stakeholders
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
Basic
Experience building GenAI applications (LLM orchestration, RAG, prompt engineering)
Experience with Python, React, and orchestration frameworks like Crew.ai or Langgraph
Experience with vector databases and ML-based models for non-text data
Experience with AWS/Azure, Docker, Kubernetes, and automated CI/CD/MLOps pipelines
Bachelor’s or Master’s in Computer Science with 5+ years of relevant experience
Experience with key AWS services including VPC, IAM, and ECS, S3, Lambda
Preferred
Strong commitment to engineering excellence through automation, innovation, and documentation and presentations to stakeholders
One or more certifications such as Cloud, Solution Architect, Technical Architect, or GenAI-related certifications
Proficiency in cloud platforms such as AWS and Azure
Strong problem-solving skills and the ability to think creatively
Strong collaboration skills in cross-functional teams (Product, Design, ML, Data Engineering)
Ability to explain complex GenAI concepts to both technical and non-technical stakeholders
Integrating test cases with Playwright or UiPath