{"id":"b6c119a2-e47c-4601-a6d2-921bea956295","company":{"id":"db5e74ee-d19d-433c-b7c4-0b9f3fc385c8","company_stack":[],"company_gallery":[],"company_stats":[],"company_about_section":{"name":"Zurich Capability Center","video_link":null,"description":"<p>As Zurich strengthens its global technology capabilities, the Zurich Capability Center is a key step toward an AI-native, connected future. Located in Hyderabad, this technology hub empowers talented people to work on meaningful projects with global reach and impact. Our teams lead digital innovation, integrating AI, automation, data, and cloud to deliver secure, scalable solutions that support customers, markets, and colleagues worldwide.</p>","primary_color":null,"secondary_color":null},"company_benefit_section":[],"company_testimonial_section":[],"company_culture_section":[],"onboarding_process":null,"ticker_logos":[],"gtn_companies":[],"role_category":[{"name":"TBD"}],"cta_color":"#2167AE","name":"Zurich Capability Center","short_name":"zurichcapabilitycenter","slug":"zurichcapabilitycenter","description":"<p>As Zurich strengthens its global technology capabilities, the Zurich Capability Center is a key step toward an AI-native, connected future. Located in Hyderabad, this technology hub empowers talented people to work on meaningful projects with global reach and impact. Our teams lead digital innovation, integrating AI, automation, data, and cloud to deliver secure, scalable solutions that support customers, markets, and colleagues worldwide.</p>","short_description":"<p><strong>Zurich Insurance Group (Zurich)</strong>&nbsp;is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than <em><strong>82</strong></em>&nbsp;million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.</p>\r\n\r\n<p>Reflecting its purpose to &lsquo;create a brighter future together,&rsquo; Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil&rsquo;s Atlantic Forest.</p>\r\n\r\n<p>The Group has more than<em><strong>&nbsp;65,000&nbsp;</strong></em>employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at www.zurich.com.</p>\r\n\r\n<p><strong>Disclaimer:</strong><br />\r\n<br />\r\nZurich Capability Center serves as Zurich Insurance Group&rsquo;s global capability center, dedicated to driving business-critical technology initiatives and strategic operations that enable global platforms, innovation, and enterprise-wide impact. It operates as a technology and operations hub supporting Zurich&rsquo;s businesses worldwide.<br /></p>\r\n\r\nZurich Capability Center is a separate legal entity from Zurich Kotak General Insurance (formerly Kotak General Insurance). Zurich Kotak General Insurance is a joint venture that combines Zurich Insurance Group&rsquo;s global expertise with Kotak&rsquo;s strong presence in the Indian market. It is an insurance entity focused on delivering tailored non-life insurance solutions, including motor, health, and travel insurance, within India.</p>","about_us":"<p><strong>Zurich Insurance Group (Zurich)</strong>&nbsp;is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than <em><strong>82</strong></em>&nbsp;million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.</p>  <p>Reflecting its purpose to &lsquo;create a brighter future together,&rsquo; Zurich offers protection services that go beyond traditional insurance, to support its customers in building resilience. Since 2020, the Zurich Forest project supports reforestation and biodiversity restoration in Brazil&rsquo;s Atlantic Forest.</p>  <p>The Group has more than<em><strong>&nbsp;65,000&nbsp;</strong></em>employees and is headquartered in Zurich, Switzerland. Zurich Insurance Group Ltd (ZURN) is listed on the SIX Swiss Exchange and has a level I American Depositary Receipt (ZURVY) program, which is traded over-the-counter on OTCQX. Further information is available at <a href=\"http://www.zurich.com/\" id=\"menur19t\" rel=\"noreferrer noopener\" target=\"_blank\" title=\"http://www.zurich.com/\">www.zurich.com</a>.</p>  <p><strong>Disclaimer:</strong><br /> <br /> Zurich Capability Center serves as Zurich Insurance Group&rsquo;s global capability center, dedicated to driving business-critical technology initiatives and strategic operations that enable global platforms, innovation, and enterprise-wide impact. It operates as a technology and operations hub supporting Zurich&rsquo;s businesses worldwide.<br /> Zurich Capability Center is a separate legal entity from Zurich Kotak General Insurance (formerly Kotak General Insurance). Zurich Kotak General Insurance is a joint venture that combines Zurich Insurance Group&rsquo;s global expertise with Kotak&rsquo;s strong presence in the Indian market. It is an insurance entity focused on delivering tailored non-life insurance solutions, including motor, health, and travel insurance, within India.</p>","video_link":null,"logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_logos/zurich-best-fit_9204040ee81545088c0cdd427f4f0c53.png","job_logo":"uploads/company_images/Picture1zurich.png","job_logo_url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/company_job_logos/Picture1zurich_7667ca39c31243ec82e3a48aad51fccd.png","show_powered_by_talent500_logo":false,"website":null,"redirect_logo_url":"https://talent500.com/zurichcapabilitycenter","linkedIn":null,"facebook":null,"twitter":null,"instagram":null,"hero_type":"1","nav_bar_color":null,"nav_items_color":"#FFFFFF","gallery_heading":"Gallery","company_image_url":"","meta_title":null,"meta_description":"","hero_h1":null,"hero_h2":null,"primary_color":"#2167AE","secondary_color":"#2167AE","cta_text":null,"jobs_subtitle":null,"mission":null,"stack_section_title":null,"stack_section_description":"","powered_by_logo_url":"https://d36dj8u11ystvj.cloudfront.net/Talent500_PoweredBy+(1).png","cta_bg_color":"#FFFFFF","cta_text_color":"#2167AE","cta_border_color":"#FFFFFF","h1_font_size":null,"h2_font_size":null,"h3_font_size":null,"h4_font_size":null,"body_size_1":null,"body_size_2":null,"h1_font_w":null,"h2_font_w":null,"h3_font_w":null,"h4_font_w":null,"body_w_1":null,"body_w_2":null,"public_name":null,"use_public_name":false,"unique_id":"bca350c3-d0e0-4f19-a494-c388ceda88e7","head_favicon_url":"","head_title":null,"privacy_policy_name":"Privacy Policy","privacy_policy_url":null,"mandate_privacy_policy":null,"ticker_title":null,"publish":true,"company_font_family":"5","use_company_font_on_jobs_page":true,"gallery_section_name":null,"about_section_name":"Zurich Capability Center","testimonial_section_name":null,"benefits_section_name":null,"culture_section_name":null,"jobs_section_name":null,"is_job_displayable":true,"is_onboarding_skip":false,"company_specific_workflow":0,"third_party_company":false,"is_vendor_third_party_company":false,"priority_order":0,"order_of_about_role":1,"order_of_about_company":2,"whatsapp_company_logo":null,"whatsapp_company_logo_url":"","whatsapp_job_bg_color":null,"whatsapp_job_text_color":null,"engagement_type":null,"font_family":52},"location":"Hyderabad","primary_skills":["Guidewire or Guidewire Policy Center or Guidewire Billing Center or Guidewire Platform or Guidewire Claim Center","Application Delivery or ADM or Application Development","Transformation or Delivery Management","Application Maintenance or Maintenance"],"secondary_skills":[],"experience_range":"15 - 22 years","job_qualifications":[""],"screening_questions":[{"id":"7b72b6c6-e84e-4e8c-9ead-51efafc01389","question_number":1,"description":"How many years of experience do you have as a Manager?","question_type":"MCSA","question_options":[{"option":"Less than 2 years","option_id":1},{"option":"More than 2 years","option_id":2},{"option":"More than 3 years","option_id":3},{"option":"More than 4 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"68d2f46e-a8e2-4020-83b0-f62df8e3b9b2","question_number":2,"description":"How many years of experience do you have in Transformation / Delivery Management?","question_type":"MCSA","question_options":[{"option":"Less than 4 years","option_id":1},{"option":"More than 4 years","option_id":2},{"option":"More than 5 years","option_id":3},{"option":"More than 6 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"bada8e9d-72d2-4f4d-b627-bef48e7d64cc","question_number":3,"description":"How many years of experience do you have in Application Delivery / Application Development?","question_type":"MCSA","question_options":[{"option":"Less than 4 years","option_id":1},{"option":"More than 4 years","option_id":2},{"option":"More than 5 years","option_id":3},{"option":"More than 6 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"60dd4ce0-f3fd-4c42-96b4-f751ae83c5a6","question_number":4,"description":"How many years of experience do you have in Application Maintenance / Maintenance?","question_type":"MCSA","question_options":[{"option":"Less than 4 years","option_id":1},{"option":"More than 4 years","option_id":2},{"option":"More than 5 years","option_id":3},{"option":"More than 6 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"9f984475-ae46-4849-adc3-30ea8452d574","question_number":5,"description":"How many years of experience do you have in Guidewire / Guidewire Policy Center / Guidewire Billing Center / Guidewire Platform / Guidewire Claim Center?","question_type":"MCSA","question_options":[{"option":"Less than 5 years","option_id":1},{"option":"More than 5 years","option_id":2},{"option":"More than 6 years","option_id":3},{"option":"More than 7 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"6c7d8a99-0a7d-41fd-b28d-3c9e11c95c41","question_number":6,"description":"How many years of experience do you have in Team Management?","question_type":"MCSA","question_options":[{"option":"Less than 3 years","option_id":1},{"option":"More than 3 years","option_id":2},{"option":"More than 4 years","option_id":3},{"option":"More than 5 years","option_id":4},{"option":"No experience, but have strong understanding & knowledge","option_id":5},{"option":"No experience, but, I'm a quick learner","option_id":6}]},{"id":"d6abb731-1e00-4aa3-97e7-e651976a2d73","question_number":7,"description":"Do you have experience working in Insurance domain?","question_type":"MCSA","question_options":[{"option":"Yes, currently working in an Insurance domain","option_id":1},{"option":"Yes, previously worked in an Insurance domain","option_id":2},{"option":"No, but my end client is an Insurance domain","option_id":3},{"option":"No experience, but have strong understanding and knowledge","option_id":4},{"option":"No experience, but I'm a quick learner","option_id":5}]},{"id":"5cd689f3-4fd9-40fd-a95c-ca8f3143409e","question_number":8,"description":"What is your overall experience?","question_type":"MCSA","question_options":[{"option":"0-14 year","option_id":1},{"option":"14-15 years","option_id":2},{"option":"15-22 years","option_id":3},{"option":"22-24 years","option_id":4},{"option":"24+Years","option_id":5}]},{"id":"c1ec22b8-79cb-4dfe-b998-cb5c73cb7a93","question_number":9,"description":"If selected, would you be willing to relocate to Hyderabad?","question_type":"MCSA","question_options":[{"option":"Yes, willing to relocate","option_id":1},{"option":"No, not willing to relocate","option_id":2},{"option":"I am based in Hyderabad","option_id":3}]}],"title":"ADM Leader – Guidewire (Application Development & Maintenance)","description":"<p><strong>ADM Leader – Guidewire (Application Development &amp; Maintenance)</strong></p><p><strong>Role Purpose:</strong></p><p>Provide <strong>end to end leadership and accountability</strong> for Application Development &amp; Maintenance (ADM) services across the Guidewire estate. Own <strong>service reliability, delivery effectiveness, cost efficiency, and capability maturity</strong> for run and change, ensuring consistent outcomes across business units.</p><p>The ADM Leader is responsible for <strong>how ADM is run</strong>, not just whether work gets delivered—covering <strong>operating model, governance, performance, talent, and continuous improvement</strong>, for all projects and support services.</p><p><strong>Key responsibilities:</strong></p><p><strong>Enterprise ADM ownership</strong></p><ul><li>Own the <strong>global ADM operating model</strong> for Guidewire (run, maintenance, minor enhancements)</li><li>Ensure consistent service delivery across Business Units (Bus), geographies, and delivery centers</li><li>Balance <strong>stability, throughput, and cost efficiency</strong> across the ADM portfolio</li><li>Act as the <strong>ultimate escalation owner</strong> for material ADM service failures.&nbsp;</li></ul><p><strong>Service reliability &amp; operational excellence</strong></p><ul><li>Own platform stability, availability, and operational resilience</li><li>Drive SLO/SLA attainment, incident reduction, and MTTR improvement</li><li>Sponsor problem management, root cause elimination, and error budget discipline</li><li>Champion SRE, observability, and AI enabled ops across ADM services</li><li>Lead and shape AI-first mindset and toolsets required for effective operating model evolution.</li></ul><p><strong>Governance, risk &amp; controls</strong></p><ul><li>Enforce adherence to Core Insurance Platforms (CIP) governance, RACI, escalation matrix, and standards</li><li>Own ADM risk posture, controls effectiveness, and audit readiness</li><li>Ensure regulatory, security, DR, and access governance requirements are met</li><li>Maintain clear decision registers, exceptions, and executive actions</li></ul><p><strong>Demand, capacity &amp; financial stewardship</strong></p><ul><li>Own ADM demand to capacity planning at an enterprise level</li><li>Balance run vs change funding and capacity trade offs</li><li>Drive transparency on unit costs, productivity, and external vs internal mix</li><li>Partner with Finance and Procurement on cost optimization and insourcing goals</li></ul><p><strong>Delivery leadership &amp; performance management</strong></p><ul><li>Lead and coach BU Partners / ADM Managers</li><li>Set performance expectations and success metrics for ADM delivery</li><li>Drive continuous improvement in delivery efficiency, quality, and predictability</li><li>Ensure consistent application of reuse, standardization, and automation</li></ul><p><strong>Talent &amp; capability leadership</strong></p><ul><li>Own ADM talent strategy: skill mix, seniority ratios, succession planning</li><li>Ensure pipeline readiness via academy, upskilling, and certifications</li><li>Reduce key person risk and institutional dependency</li><li>Build a strong culture of accountability, ownership, and engineering excellence</li></ul><p><strong>Stakeholder &amp; executive engagement</strong></p><ul><li>Act as the <strong>enterprise ADM representative</strong> to senior IT and business leadership</li><li>Provide clear, data backed insights on service health, risks, and decisions needed</li><li>Shape expectations on what ADM can realistically deliver and at what cost</li><li>Build long term trust in CIP as a reliable internal service organization</li></ul><p><strong>Required skills &amp; experience:</strong></p><ul><li>15+ years in enterprise application delivery and operations leadership</li><li>Deep experience running <strong>ADM services for business critical platforms</strong></li><li>Strong knowledge of <strong>Guidewire platforms</strong> and insurance IT landscapes</li><li>Proven ownership of <strong>production stability, governance, and controls</strong></li><li>Experience leading <strong>multi BU, multi geography delivery organizations</strong></li><li>Strong financial acumen: unit costs, forecasting, and productivity levers</li><li>Executive level communication and decision-making capability</li></ul><p><strong>Desirable experience:</strong></p><ul><li>Running ADM in <strong>regulated, multi-business unit environments</strong></li><li>Leading transitions from SI Heavy to internal/shared services models</li><li>Experience with Guidewire Cloud, DevSecOps, SRE, and observability platforms</li><li>Driving AI enabled operations and automation at scale</li></ul><p><strong>Candidate Data Privacy&nbsp;Notice:</strong></p><p><strong>Applicability of This Notice</strong>&nbsp;This job posting relates to opportunities with&nbsp;Zurich Digital International Private Ltd. (“<strong>Zurich</strong>”) and is published with the support of ANSR Inc., (“<strong>ANSR</strong>”) an authorized recruitment service provider engaged by Zurich for its hiring activities.</p><p><strong>Participation in the Recruitment Process</strong>&nbsp;: When you apply for this role, personal data provided as part of your application (such as your name, email address, contact details, address, financial information, background information, medical history, and details of previous employers/employment) is collected for the purposes of&nbsp;recruitment and selection and may be reviewed by Zurich, and transferred/disclosed to Zurich’s affiliates, subsidiaries, and related entities&nbsp;and ANSR (“<strong>Transferees</strong>”),&nbsp;solely for recruitment and selection purposes (in accordance with their respective privacy policies).</p><p>The Transferees maintain at least the same level of protection for your data as maintained by Zurich, and do not further transfer / disclose / share or publish your data.</p><p>For information on how your personal data is processed by ANSR, including your rights and how to contact the relevant data protection office, please review:<br><a href=\"https://urldefense.com/v3/__https:/ansr.com/privacy-policy/__;!!FVajH6CFHhmYMuQ!_NPy-5-bAqS7Rg0WJMBsP8bhWGn6WNLSGfQgAI4Sh-rm2eLwvIjDDvy1OeTC4_z-JRLtM-LzdnPUl4sSeqFs7gInGOey$\"><strong>ANSR Privacy Policy - Ensuring Data Security</strong></a></p><p><strong>You understand and acknowledge:</strong></p><ol><li>You have the option not to provide your data (in which case we may not be able to process your application);</li><li>You have the option to review, correct/amend your data;</li><li>You have the option to withdraw your consent from processing your data;</li><li>Your data is retained until the purpose for its collection is served; and</li><li>Zurich uses reasonable security measures to help protect against the unauthorized access, loss, misuse and alteration of the personal information under our control. However, no method of transmission over the internet, or method of electronic storage, is completely secure.</li></ol><p>By submitting your interest in any of our vacancies, you consent to the collection, storage, transfer, disclosure, and processing of your personal information and/or sensitive personal data or information.</p><p><strong>In case of any complaints or queries in regard to your personal information, please contact our data protection/grievance redressal officer: Arun Subramanian (</strong><a href=\"mailto:arun.subramanian@zurich.com\"><strong>arun.subramanian@zurich.com</strong></a><strong>).</strong></p>","employment_type":"Full-Time","industry":"","job_template":false,"country":{"name":"India","country_code":"IN","region":"Asia"},"is_job_displayable":true,"job_url":"https://talent500.com/jobs/zurichcapabilitycenter/adm-leader-guidewire-application-development-maintenance-hyderabad-T500-25611","created_at":"2026-04-30T16:42:58.349537+05:30","updated_at":"2026-05-25T09:55:06.840125+05:30","title_alias_1":"ADM Leader – Guidewire (Application Development & Maintenance)","slug":"adm-leader-guidewire-application-development-maintenance-hyderabad-T500-25611","summary":null,"typical_workday":null,"what_you_offer":null,"what_you_need_to_succeed":null,"responsibilities":null,"type":null,"min_experience_years":15,"max_experience_years":22,"ctc_unit":"LPA","is_featured_job":false,"is_active":true,"job_code":"T500-25611","external_id":37313,"external_job_code":"ZIAK001","is_anonymized":false,"mercurial_skills":null,"open_date":"2026-04-30T12:59:27.333735+05:30","published_at":"2026-04-30T16:43:00.149251+05:30","anonymization_needed":null,"anonymized_description":null,"xml_feed_anonymization":null,"unregistered_user_anonymization":null,"registered_user_anonymization":null,"pre_application_email_anonymization":null,"mettl_account":null,"job_table_sub_head":null,"job_table_short_desc":null,"is_remote":null,"job_video":null,"job_video_title":null,"job_video_description":null,"job_image_url":null,"role_summary":"<p><strong>Who are we?</strong></p><p>Core Insurance Platforms (CIP) is Zurich’s global capability responsible for building, running, and evolving core insurance technology. We set a unified, scalable operating model—covering governance, standards, architecture, service delivery, and reuse—so our business units can deliver at speed and scale.</p><p>CIP is the strategic steward of Zurich’s Guidewire ecosystem, aligning platform roadmaps to business strategy while driving stability, modernization, reduced supplier dependency, and long term cost efficiency.</p><p>India delivery centre is one of our global delivery and capability hub. We bring together experts in AI, engineering, analysis, quality, and architecture to deliver product &amp; process solutions, application run services, change and transformation initiatives, and centralized platform services across both on prem and Guidewire Cloud environments. Our teams operate from multiple global delivery centres, supporting Zurich’s business units worldwide.</p><p><strong>Why you’ll love working here:</strong></p><p>Work at enterprise scale – Build and run mission critical platforms used across countries and lines of business</p><p>Real engineering impact – Focus on reuse, standardization, and long term platform health, not one off custom work</p><p>Strong growth pathways – Clear career progression, mentoring, and a dedicated Guidewire academy</p><p>Modern ways of working – AI-first project management, engineering, maintenance &amp; IT Ops</p><p>Global collaboration – Work with talented peers across geographies and disciplines</p><p>Ownership culture – You’re trusted to make decisions, solve real problems, and see your work in action.</p><p>If you want to build deep Guidewire expertise, work on platforms that truly matter, and grow your career in a global, forward looking team— Zurich is the place to do it.</p>","syndication_control":true,"syndication_status":"in_progress","syndication_job_title_alias":"[]","sourcing_requirements_updated_at":null,"t500_sourcing_control":true,"status":"open","job_redirection_url":null,"is_external_job":false,"is_leadership_job":false,"leadership_confidentiality_level":null,"pricing_type":null,"recruiter":"1154daea-f24c-4f7f-aad6-494543ee6112","category":32,"job_sub_category":5,"role":null,"job_function":930,"job_sub_function":1647,"naukri_industry":null,"naukri_functional_area":null,"naukri_role":null,"role_category":588,"linkedin_industry":null,"syndication_partners":["42df20d5-42f7-4c82-88fc-1bf5ce994984"],"candidate_job_status":null,"candidate_job_id":null,"mettl_assessment_to_be_taken":false,"company_font_data":{"font-family":"ZurichSans-Regular","url":"https://talent500-public-prod-cb.s3.ap-south-1.amazonaws.com/talent500-fonts/fonts/21178577e72645edb21c7c25ad645e69_ZurichSans-Regular.woff"}}