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This role is well suited for early-career professionals looking to build expertise in CRM platforms, customer data management, and sales and customer lifecycle workflows in a fast-paced environment. The role requires coverage from 1:00 PM to 10:00 PM IST to support clients in Europe and Americas.\n</p>\n<p>\n <br/>\n</p>\n<p>\n The Associate – Salesforce CRM will partner with a project team to translate client requirements into scalable Salesforce solutions and support delivery across design, configuration, deployment, and ongoing enhancements, while providing day-to-day system support aligned with Sales, Customer Success, Billing, and Finance needs.\n</p>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  What will you do:\n </strong>\n</p>\n<ul>\n <li>\n  Provide day-to-day Salesforce support for the PE firm and its portfolio companies, including user assistance, issue triage, basic troubleshooting, and escalation as needed\n </li>\n <li>\n  Support client discovery and requirements gathering, participating in solution design discussions and workshops to translate business needs into scalable Salesforce solutions\n </li>\n <li>\n  Assist with Salesforce configuration, customization, and deployments, including custom objects and fields, page layouts, reports and dashboards, workflows, and user access controls\n </li>\n <li>\n  Participate in data migration, data quality, and system integration efforts, supporting testing, validation, and post-deployment stabilization\n </li>\n <li>\n  Maintain clear and consistent documentation of system configurations and processes, including technical specifications, user guides, and training materials, to support standardization across portfolio companies\n </li>\n <li>\n  Collaborate closely with Sales, Customer Success, Billing, Finance, and IT stakeholders to understand operational needs and help enable efficient, well-aligned Salesforce workflows\n </li>\n <li>\n  Assist with user onboarding, permission setup, and basic training, supporting adoption and effective use of Salesforce across multiple entities\n </li>\n <li>\n  Support ongoing system enhancements and continuous improvement initiatives, helping identify opportunities to improve usability, reporting, and operational efficiency\n </li>\n</ul>\n<p>\n <br/>\n</p>\n<p>\n <strong>\n  Ideally, you should have:\n </strong>\n</p>\n<ul>\n <li>\n  Bachelor’s degree in computer science, information systems, business administration, or a related field\n </li>\n <li>\n  3 – 6 years with CRM systems; 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